Overview
We are seeking a highly organized and detail-oriented Sales Coordinator to join our team. The ideal candidate will play a vital role in supporting sales operations, managing client communications, and ensuring smooth administrative processes. This position offers an excellent opportunity for individuals with strong office experience and excellent customer service skills to contribute to a dynamic and growing company.
Responsibilities
- Coordinate hotel sales activities and client communications
- Prepare contracts, proposals, and sales reports
- Assist with group reservations, meetings, and event bookings
- Respond to customer inquiries by phone, email, and social media
- Maintain client databases and booking records
- Coordinate with front desk, banquet, and housekeeping departments
- Follow up with clients regarding bookings and payments
- Support marketing and promotional campaigns
- Manage social media accounts and create promotional content
- Monitor online reviews and respond to guest feedback professionally
- Schedule appointments and maintain calendars for the sales team
Requirements
- Completion of secondary school required
- Diploma or degree in Hospitality, Business, Marketing, or related field is an asset
- 1–2 years of experience in hospitality, sales, customer service, or social media management preferred
- Strong communication and organizational skills
- Proficient in Microsoft Office, social media platforms, and hotel booking systems
- Ability to multitask and work in a fast-paced environment
Skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
- Strong computer skills with experience in data entry and clerical tasks
- Excellent organizational skills with the ability to manage multiple priorities effectively
- Previous office experience, including front desk or administrative roles preferred
- Exceptional customer service skills with professional phone etiquette and support capabilities
- Ability to perform typing at a high speed with accuracy; proofreading skills are a plus
- Experience working with multi-line phone systems and handling customer inquiries efficiently
Benefits
- Competitive salary
- Staff discounts and hotel benefits
- Paid vacation
- Opportunities for career growth
This role is ideal for candidates who thrive in fast-paced environments, possess strong organizational abilities, and enjoy supporting sales teams through administrative excellence.
Pay: $40,000.00-$55,000.00 per year
Benefits:
- Company events
- Dental care
- Extended health care
- On-site parking
Work Location: In person
