Education: Bachelor's degree in Computer Science, Information Technology, Business, or related field
Experience: 3 years or more in IT project coordination or similar role or equivalent experience (diploma + additional experience considered)
Asset languages: English (required); knowledge of Mandarin, Cantonese, or French is an asset for client communication
Work site environment: Technology / IT services (hybrid office and remote)
Tasks
- Coordinate IT project timelines, deliverables, and resources across multiple client implementations
- Track project budgets, flag cost overruns, and assist with invoice processing
- Schedule and facilitate client meetings, internal stand-ups, and stakeholder reviews
- Prepare and maintain project documentation (charters, status reports, risk registers, change orders)
- Use project management software (Jira, Asana, Trello, or ClickUp) to assign tasks and monitor progress
- Communicate with clients to gather requirements and provide project updates
- Escalate risks and issues to the Project Manager in a timely manner
- Assist with software deployment logistics (user access, credential management, UAT coordination)
- Maintain client relationships after project go-live to ensure satisfaction and identify upsell opportunities
- Train end-users on new software or systems as needed
- Resolve product and service related problems by coordinating between technical teams and clients
- Supervise the activities of 1-2 junior project coordinators or interns
Computer and technology knowledge
- Jira, Asana, Trello, or ClickUp (project management tools)
- Microsoft Office (Excel, Outlook, Teams, PowerPoint, Word)
- Google Workspace (Docs, Sheets, Drive, Calendar)
- CRM software (Salesforce, HubSpot, or Zoho)
- Basic understanding of SDLC and Agile methodologies (Scrum, Kanban)
- Remote collaboration tools (Zoom, Slack, Microsoft Teams)
Project coordination experience in (any of the following is an asset):
- Software implementation or SaaS deployment
- IT infrastructure or cloud migration projects
- Managed services or IT consulting
- Telecommunications or network deployment
How to Apply
Click "Apply" on Indeed. Please answer all screening questions when submitting your application.
ONE CLICK INDUSTRIES CANADA INC is an equal opportunity employer. We welcome applicants of all backgrounds and experience levels. Only candidates selected for an interview will be contacted.
Pay: $85,084.91 per year
Benefits:
- Casual dress
- Dental care
- Paid time off
Application question(s):
- How many years of IT project coordination experience do you have?
- Are you comfortable working in a hybrid schedule (2-3 days per week in our Vancouver office)?
Work Location: In person
