Parking Ambassador (Patrol)
Location: Victoria, BC
Pay: CA$21.00 per hour
Job Type: Full Time Permanent
Schedule: Tuesday to Saturday, 8:00 AM – 4:00 PM
Position Overview
Robbins Parking is pleased to announce that we are currently seeking a full-time Parking Ambassadors to join our Patrol team in Victoria, BC.
As a Parking Ambassador, you are responsible for enforcing parking regulations within assigned areas to ensure public compliance, as determined by the property owner. This role requires professionalism, attention to detail, and strong customer service skills.
Primary Responsibilities
Daily duties include, but are not limited to:
- Driving to various assigned parking lots to enforce posted parking regulations using leading-edge ticketing software.
- Maintaining consistent communication with office staff via email and cell phone regarding items requiring attention, including but not limited to:
- Potholes
- Signage defects
- Suspicious or abandoned vehicles.
- Coordinating with your direct Manager regarding vehicles that may require towing or immobilization.
- Acting as a friendly and professional point of contact for customers by answering questions related to:
- Parking regulations and facilities
- Locations of streets, buildings, and local points of interest
Required Qualifications
- Must have a Valid driver’s license with a clean driver’s abstract
- Experience de-escalating and resolving customer concerns effectively.
- Detail-oriented, and able to multitask.
- Ability to work independently.
- Comfortable using technology and learning new software quickly.
Physical and Work Requirements
- Able to work outdoors in all weather conditions.
- Strong knowledge of Victoria and surrounding areas
Benefits
Robbins has a comprehensive Benefit Program which is 100% paid by the employer for health and dental.
What Robbins Offers
- On-the-job training
- Company uniform
- All required equipment provided
Robbins Parking Service Ltd is Vancouver Islands leader in parking solutions. At Robbins, our employees are our most valued assets in delivering our commitment to providing superior service and satisfaction to both our clients (property owners/managers) and customers alike. We offer a fast-paced working environment with unique challenges and opportunities. Whether you work as our feet on the ground, in our head office, or within one of our client-specific operations, you are a key contributor to the Robbins Parking team. With over 250 locations, Robbins has been an independent Vancouver Island company for nearly six decades.
Work Location: In person
Pay: $22.00 per hour
Benefits:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
Work Location: In person