Big Country RV in Carleton Place, Ontario, has a full-time employment opportunity for a Parts Specialist.
Overview:
The Parts Specialist plays a key role in understanding and providing proactive and valued parts solutions to ensure a superior customer experience as part of our service team.
We offer:
- A collegial work environment
- Competitive Compensation: $22 - 26/hr,, depending on experience + vacation pay
- Group Benefits, RRSP Plan with employer match
- Training in support of your role
Reports to: Fixed Operations Manager
Key Responsibilities & Accountabilities:
- Maintain the in-store inventory based on the most common service needs of the customers.
- Order out-of-stock items through our wholesale suppliers as needed.
- Provide estimates on the cost of parts to customers before ordering them.
- Complete detailed purchase orders in order to reconcile the accounts with external suppliers once the parts are delivered.
- Locate parts using internal computer system.
- Issue purchase orders to external suppliers.
- Assist with invoicing and payment processing, and parts credit as required.
- Manage parts inquires and correspondence effectively over the parts counter or/and through email and by phone in a timely and courteous manner.
- Establish rapport with customers by offering consistently high levels of customer services.
- Help to stock new accessories and maintain them in an organized way.
Essential Skills & Qualifications:
- High school diploma or GED certificate (preferred).
- Must have proficient English communication skills.
- Industry experience - understanding of various components and parts (preferred).
- Mechanical knowledge or repair experience (preferred).
- Ability to lift up to 50 lbs.
- Basic computer skills.
- Capable of meeting the physical demands of the parts/warehousing trade.
- Excellent customer service skills, both over the phone and in person.
- Good reading and writing skills.
- Strong grammar and spelling.
- Competent keyboard skills.
- Good communication.
- An ability to work individually and as part of a team.
- The ability to concentrate for long periods of time.
- Attention to detail.
Leisure Days RV Group is Canada's largest RV dealership network, proudly operating over 25 dealerships across Ontario, Nova Scotia, and New Brunswick, with plans for sustainable growth.
Founded in 2003 with the opening of RV Canada in Ottawa, we have grown into a leading, sales-focused organization dedicated to driving results. Our scale and superior purchasing power enable us to provide customers with unmatched access to RV sales, rentals, parts, and services.
As a dynamic and innovative company, we emphasize performance, continuous improvement, and cultivating growth from within. We are committed to providing motivated professionals with opportunities for development and advancement as part of our exciting journey.
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Our hiring process uses third party websites (such as Indeed) and technologies that utilize artificial intelligence (AI) to assist with talent sourcing and the resume screening process, helping us to filter and evaluate a large number of applications efficiently. AI tools are used to assist with job description creation, to analyze resumes for relevant skills and qualifications against the job requirements, and to create personalized message templates for candidate communication.
A human recruiter/manager is always responsible for conducting interviews and for the final selection. Please be aware that AI may analyze your application based on its programming and a complete disclosure of AI use in this process will be provided as required by law.
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All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, genetic information, or any other criteria protected by governing law.
We would like to thank all applicants for applying; however, only those applicants selected for an interview will be contacted. Applications received may be referenced for future staffing requirements.
Job Type: Full-time
Pay: $22.00-$26.00 per hour
Benefits:
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
Experience:
- parts, service or technician: 1 year (preferred)
Language:
Work Location: In person
