Purpose
Independently performs diagnostics, service repairs and maintenance work on customer and/or dealer-owned equipment. May require some direction or guidance from the Service Manager, or Shop Foreman.
Responsibilities
● Performs diagnostics and repairs on John Deere equipment and technology
● Performs diagnostics and repairs in the field as required
● Accountable for billable time and assigned work orders
● Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
● May participate in Service EDUCATE Training programs required for the development of skills and knowledge
● Operates and maintains vehicles, tools and equipment required to perform job responsibilities
● Maintains a clean work area and performs work in a neat and orderly fashion
● Follows all safety rules and regulations in performing work assignments
● Maintains current knowledge of John Deere and competitive products
Experience, Education, Skills and Knowledge
● 3+ years of experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred
● Experience using special tools and following Technical Manual procedures on machines of the Technician’s specialty
● Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment
● Experience operating vehicles, tools, and equipment for diagnostic purposes
● Experience with basic computer functions; experience using Service ADVISOR™ or other computer based diagnostic repair tools preferred
● Experience working cooperatively in a team environment
● Experience communicating effectively verbally and in writing
● Must have an adequate toolset to perform job responsibilities
● Valid driver’s license required
Work remotely
Job Types: Full-time, Permanent, Apprenticeship
Pay: $22.80-$50.00 per hour
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
Experience:
- Mechanical: 2 years (preferred)
Licence/Certification:
- Journeyman (preferred)
- Trade Certificate (preferred)
Work Location: In person
