Job Summary
The Morris Group of Companies is quickly growing and therefore is seeking to fill a permanent part-time position at the Maserati and Alfa Romeo of Winnipeg dealership. This position requires a high focus on customer service, administrative, and light accounting duties. You would be responsible for the professional and efficient management of visitors, consumers, telephone calls, and messages. If this sounds like you – we’d like to hear from you!
This is a Part-Time Position working 2 evenings per week and Saturdays. This works great for University students looking for a chance to gain customer service experience in a fast-paced environment.
Responsibilities and Duties Responsibilities:
Greet all customers with a positive attitude and a friendly manner ensuring optimum customer service.
Answers incoming phone calls professionally and efficiently and directs them to the correct departments.
Maintains knowledge of basic dealership information to act as a resource for incoming callers requesting information.
Handles dissatisfied customers with integrity and poise and understands to refer them to the appropriate individuals for resolution.
Manages correspondence (emails, letters, packages, etc.).
Assists with accounting tasks such as processing payments and cash-out procedures.
Assists with tracking office supplies and placing orders when necessary.
Assists with website tasks.
Assists Executive Team as needed with administrative tasks.
Other tasks as assigned.
Qualifications:
Exceptional customer service skills and time management
Professional and mature working with fast-paced teams of Sales and Accounting executives
Professionalism in both written and oral communication
Be able to work in a fast-paced environment, multitask and be detail-oriented
Be an organized and efficient team leader with attention to detail
Proficient computer skills with Microsoft, Word, Excel, and Outlook
Maintain a clean and organized work area on a daily basis
Hold a valid Class 5 Drivers Licence
2-3 years of previous administrative experience required
Post-Secondary education preferred
1-year previous Customer Service experience is preferred
The perfect candidate would be:
Customer focused
Mature
Professional
A key representative for the luxury name of Maserati and Alfa Romeo
Able to face adversity and work in a fast-paced environment with energy as well as with ease in this ‘Front-Line’ role
Consistently acting in a Professional and Mature manner
What we Offer:
Welcoming and positive culture.
Employee Health and Wellness Program.
Ongoing professional development supporting growth and learning.
