About Habitat for Humanity Restore
In support of our homebuilding activity, we operate a network of social enterprise home improvement retail stores called Habitat ReStore. Our location in Thunder Bay collects and sells new and used donated home furnishings, appliances, and renovation materials at a fraction of the original price. Revenue generated through Habitat ReStore helps fund the cost to build homes, which allows the majority of donor dollars to go directly towards our mission. The Habitat ReStore model reduces the need for the production of new materials and the consumption of natural resources. It extends the value of new and gently-used household items, eliminating unnecessary waste, and ultimately decreasing our collective carbon footprint.
Position Summary
The Part-time - Temporary Position of Donation Ambassador position receives donations from the general public and commercial businesses and processes to become the new inventory for the ReStore. Their primary role is to ensure that donations are efficiently and accurately processed, organized, and ready for placement on the store sales floor.
Receiving Donations:
Donation Ambassadors are responsible for receiving donations from the general public and businesses. Providing excellent customer service through positive engagement with donors.
Inventory Management:
Maintain accurate records of received donations, update inventory systems, and ensure products are correctly labeled and barcoded for tracking.
Quality Control:
Inspect possible donations according to store merchandise standards to ensure quality merchandise goes to the sales floor. At the same time, we are maintaining positive interactions with donors if a donation does not meet store merchandise standards by suggesting alternatives for denied donations.
Organizing and Storing:
Donation Ambassadors organize and store products in the proper storage areas, ensuring that items are correctly arranged, stacked, and stored to maximize space and ease of access.
Customer Picks:
Prepare merchandise and assist customers with merchandise pick-ups.
Communication:
Collaborate with other store staff or management to communicate any discrepancies, issues, or special requirements for the received merchandise.
Safety and Security: Ensure the safety and security of the stockroom area, following safety protocols and preventing theft or loss of merchandise.
Maintenance: Keep the backroom clean, organized, and free of clutter. Perform routine maintenance tasks as needed.
Compliance: Adhere to all company policies, procedures, and compliance regulations related to inventory handling, safety, and security.
Donation Ambassadors play a critical role in accepting donations from the general public and commercial businesses and in the process of becoming the new inventory for the ReStore. Without inventory through donations and sales, Habitat for Humanity Thunder Bay could not sustain Habitat for Humanity’s mission of providing affordable housing for the local community..
Join us to be part of a vibrant team dedicated to creating engaging shopping experiences! We value proactive individuals who thrive on teamwork and innovation while delivering exceptional service to our customers. This paid position offers a rewarding environment where your creativity and leadership can truly shine!
Pay: $19.80 per hour
Benefits:
- Casual dress
- Flexible schedule
- On-site parking
- Store discount
Application question(s):
- Do you have any previous experience in power or hand tools?
Experience:
- customer service: 1 year (preferred)
Work Location: In person
