CFMWS – WHERE PURPOSE MEETS PASSION!
At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.
Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.
As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.
THE ROLE
As a Store Manager, you provide retail services to a unique client base - members of the Canadian Armed Forces (CAF) and in assisting them, you are helping your community. You manage the store operations: maintaining and maximizing sales while controlling expenditures and reviewing stock relative to sales and gross profit, taking corrective action if needed. You ensure the latest market changes, operating procedures and corporate selling practices are applied and provide coaching to employees regarding these practices.
The Store Manager develops marketing strategies and ensures effective use of advertising material and in-store signage. You use proper layout and display techniques for merchandise, ensuring the overall visual aspect of the store creates a favorable customer impression. You prepare budget estimates, monitor revenue and expenses, prepare reports regarding sales volumes, merchandising, gross profits, and loss prevention. You act as the CANEX local representative and ensure local concessionaire’s corporate objectives are achieved.
This is a role where everyone works as one team using modernized technology and an understanding of the unique pressures and rewards of military service to provide the best customer experience for our members and to simplify and improve their lives. If you thrive in a customer focused environment and in a culture that is passionate about exceeding customer expectations, this is the opportunity for you.
QUALIFICATIONS NEEDED
Education, Certifications and Licenses
An acceptable combination of education, training, and experience
Food Handling Certification, as required
Experience
In retail operations management
In planning, managing and evaluating the operations and delivery of marketing and promotional programs for retail products and/or services
In business planning and budgeting
In cost-benefit analysis
In preparing reports
In budget administration
In personnel administration
In drafting, editing, and interpreting policies/procedures for merchandise and services
In developing marketing and promotional strategies
In building and mentoring a team of sales people
In applying policies, procedures, and regulations
In using inventory information software
Competencies
Client focus, organizational knowledge, communication, innovation, teamwork and leadership.
LANGUAGE REQUIREMENTS
English Essential, Bilingual (English and French) an asset
Reading: Advanced
Writing: Functional
Oral: Advanced
BENEFITS AVAILABLE
Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.
Work Life Balance: Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.
Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.
Learning and Development: Tuition Reimbursement Program, online learning opportunities including a LinkedIn Learning subscription and second language training.
Perks: Discounts through CF One Member Appreciation.
Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits
OTHER INFORMATION
Perform moderate lifting, carrying, pulling and/or pushing (i.e. more than 10 lbs/4.5 kg but less than 50 lbs/23 kg)
This is an on-site position with an assigned work location.
The anticipated term of this position is 2 years.
START DATE
24 August 2026
INCLUSION AND ACCOMMODATION
CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.
Job Reference: CFMWS18898
