Job Overview
We are seeking a dynamic and experienced Sales Manager to lead our sales team and drive business growth at Tint Express. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a comprehensive understanding of retail sales, marketing, and store management within the automotive aftermarket industry. This role involves overseeing daily sales operations, developing strategic plans, and ensuring exceptional customer service to meet company objectives. The Sales Manager will play a pivotal role in recruiting, training, and supervising staff while managing budgets, pricing strategies, and merchandising efforts to optimize store performance. The candidate should also have the ability to upsell and explain automotive services such as ceramic window tinting, paint protection film (PPF), ceramic coating, detailing, rust proofing, dashcams, accessories, and other vehicle customization services offered by Tint Express.
Responsibilities
- Lead and motivate the sales team to achieve sales targets and enhance customer satisfaction
- Develop and implement effective sales strategies and marketing campaigns for automotive services and packages
- Oversee store operations including merchandising, pricing, inventory purchasing, and workflow coordination
- Guide customers through Tint Express services including tints, PPF, ceramic coatings, detailing, electronics, and customization options
- Manage payroll, cash handling, and bookkeeping activities with accuracy and compliance
- Recruit, interview, train, and develop staff to ensure high performance standards
- Supervise daily store activities such as cashiering, POS transactions, appointment scheduling, and customer service interactions
- Monitor sales metrics, customer feedback, and service performance reports for senior management
- Conduct regular team meetings to communicate goals, expectations, promotions, and operational updates
- Ensure adherence to company policies regarding store management, safety protocols, vehicle handling, and customer relations
- Coordinate with installers and technicians to ensure smooth delivery timelines and quality control standards
- Foster a positive shopping environment through excellent phone etiquette, organizational skills, and professional customer interaction
Skills
- Strong negotiation skills with the ability to close sales effectively
- Proven experience in retail management, supervising teams, and store operations
- Excellent communication skills in multiple languages (bilingual/multilingual preferred)
- Proficiency in POS systems, merchandising software, and basic math for pricing and budgeting purposes
- Demonstrated leadership capabilities with experience in training & development and team management
- Organizational skills to handle multiple tasks such as recruiting, scheduling, inventory coordination, and administrative duties
- Ability to manage time efficiently in a fast-paced retail and automotive service environment
- Experience in marketing strategies to attract new customers and retain existing clients
- Sound knowledge of cash handling procedures, bookkeeping practices, and payroll processing
- Understanding of automotive aftermarket services such as window tinting, PPF, ceramic coating, detailing, and vehicle electronics is considered a strong asset
- Strong interpersonal skills with a focus on customer service excellence
This position offers an exciting opportunity for a motivated individual to lead a retail automotive service team while contributing significantly to the success and growth of Tint Express. The ideal candidate will be proactive, organized, sales-driven, and passionate about delivering outstanding customer experiences in the automotive customization industry.
Pay: $50,000.00-$60,000.00 per year
Benefits:
Work Location: In person
