Job Overview
We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will be responsible for managing front desk operations, providing excellent patient service, and supporting the administrative functions of the office. This role is essential in ensuring smooth daily operations and a positive patient experience. Prior dental office experience and familiarity with electronic medical records are highly valued.
Duties
- Greet patients and visitors warmly, creating a welcoming environment
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages
- Verify patient insurance information and update electronic medical records using Dentrix and Epic systems
- Collect patient payments and explain billing procedures
- Schedule, confirm, and reschedule appointments efficiently
- Maintain accurate patient records and ensure confidentiality in compliance with HIPAA regulations
- Assist with administrative tasks such as filing, faxing, and data entry
- Coordinate with dental staff to ensure timely patient flow and office organization
- Handle front desk responsibilities including checking in/out patients and managing appointment reminders
Skills
- Proven experience as a Dental Receptionist or in a dental/medical office setting
- Proficiency with Cleardent and Microsoft Word
- Strong knowledge of medical terminology relevant to dental care
- Excellent communication skills for interacting with patients and staff via multi-line phone systems
- Exceptional organizational skills with attention to detail
- Ability to multitask effectively in a fast-paced environment
- Familiarity with office equipment and administrative procedures
- Prior experience working with front desk operations in a healthcare setting is preferred
This position offers an opportunity to be an integral part of a dedicated dental team committed to providing exceptional patient care. The successful candidate will demonstrate professionalism, efficiency, and a friendly demeanor to support our practice’s success.
Pay: From $25.00 per hour
Work Location: In person
