We are an equal opportunity employer. In all that we do and in the way that we do it, we are committed to treating our employees and the people we deal with respect and dignity.
17-06-2026
We are currently searching for a dynamic
Dispatch Supervisor at our Montreal
office. Reporting to the General
Manager, Montreal Operations he / she will be responsible for overseeing all
daily operations of the dispatch center located in Montreal, QC, serving
Quebec, Ontario, and the Maritimes.
Tasks and responsibilities
- Act
as the front-line supervisor for designated dispatch staff.
- Oversee
the daily operations of the Montreal dispatch center, including the training
and development of dispatchers.
- Provide
operational backup to dispatchers during their weekly review of drivers’ road
sheets and cover shifts during vacations, absences, or sick leave.
- Monitor
and validate the accuracy of dispatcher entries within the computerized
dispatch system (AS400).
- Ensure
all deliveries and pickups are completed in a timely, cost-efficient manner
while promoting the highest levels of customer satisfaction and on-time
performance.
- Establish,
monitor, and report on dispatch key performance indicators (KPIs).
- Conduct
annual performance evaluations for all dispatch staff.
- Perform
other duties, as assigned.
Qualifications
- Post
secondary diploma in a related discipline (logistics, administration,
operations) or equivalent combination of experience and education.
- Minimum
of 5 years experience in inland transportation.
- Management
experience in a unionized environment is an asset.
- Computer
literate.
- Bilingualism
(French and English).
Skills
- Excellent
communication and people skills.
- Proven
excellent management skills.
- Ability
to work autonomously with little direct supervision.
You are interested and believe you have all the
qualifications? Please forward your resume as soon as
possible at:
www.oceanex.com/hr
Oceanex Inc. is committed to equity in employment and
encourages all qualified individuals to apply.
We thank all candidates for their interest but wish to advise that only
those selected for an interview will be contacted. No telephone inquiries please.
