About the Role
At Pampa Brazilian Steakhouse, we bring the authentic tradition of Southern Brazil to every guest experience. Our Rodizio-style dining combines Brazilian hospitality with premium grilled meats in a warm, vibrant atmosphere. Beyond serving meals, our team creates memorable dining experiences through genuine hospitality and teamwork.
We are seeking an experienced, professional, organized, and attentive server to join our dynamic front-of-house team. Servers are essential to delivering an exceptional dining experience, guiding guests through our unique Rodizio-style service, and providing attentive, high-quality hospitality throughout the meal.
Key Responsibilities
- Welcome guests and explain the Brazilian rodizio dining concept
- Take drink and dessert orders, enter them in the POS system, and ensure prompt delivery
- Respond to guest needs, refill beverages, clear plates, and monitor table satisfaction
- Coordinate with grill team, kitchen, and bar staff to ensure seamless service
- Present the bill to guests and accept payment
- Serve food and beverages
- Maintain cleanliness and organization of the service station
- Assist with pre-shift setups and closing duties as assigned
Mandatory Requirements
- Available to work evenings, weekends, and holidays
- ProServe Certification (or willingness to obtain within 30 days)
- Strong English communication skills
- Ability to work in a fast-paced, team-oriented environment
Preferred Qualifications (Assets)
- Previous serving experience in a full-service or fine dining restaurant
- Wine knowledge or sommelier training
- Familiarity with POS systems and order-taking apps
- Experience in high-volume or upscale dining settings
Physical Demands
- Work in a standing position for long periods of time (up to 8 hours).
- Safely lift, carry and serve trays frequently weighing up to 25 pounds.
What we offer
- Chance to grow within the company
- Health Insurance (for employees working 30+ hours/week)
- 25% discount on meals in the restaurant and 10% discount on take-out
