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The Product Manager, User Success plays a critical role in shaping how Autodesk transforms user understanding into measurable product and business impact. This role is accountable for defining and delivering the product strategy for User Success platforms and data products—including AI-powered insights systems, feedback infrastructure, and decision-support tools—that enable teams to operate with greater clarity, speed, and confidence.
This role exists to address a fundamental challenge: fragmented user intelligence and slow insight-to-action cycles limit our ability to make informed decisions and scale user-centric innovation. By building integrated, AI-enabled product capabilities, this role helps establish a unified system for capturing, synthesizing, and activating user insights across the organization—directly accelerating progress toward a mature product insights function.
Operating at the intersection of research, analytics, and product, this Product Manager will lead the development of scalable systems that connect qualitative insight, behavioral data, and market context into a cohesive decision-making ecosystem. The role is expected to drive meaningful change—shifting teams from fragmented, reactive workflows to proactive, continuous, and insight-driven product development.
Success in this role means enabling the organization to move faster and smarter: improving product prioritization, increasing user satisfaction, and ensuring that investments are consistently aligned with real user needs and measurable outcomes.
Define and own the product vision and roadmap for User Success platforms, including insights hubs, feedback systems, and AI-enabled decision tools
Drive long-term platform thinking, ensuring systems are extensible, interoperable, and aligned with future organizational needs
Build and scale systems that connect user research, behavioral analytics, and feedback into unified, actionable insights
Lead the development of AI-powered capabilities (e.g., automated synthesis, feedback analysis, insight discovery, decision support tools)
Partner closely with Research, Analytics, Growth, Engineering, and Design to deliver integrated solutions
Drive alignment across stakeholders, ensuring shared understanding of priorities, trade-offs, and outcomes
5+ years of product management experience, ideally working on platforms, data products, or internal tools
Strong understanding of product development lifecycle, including discovery, prioritization, and delivery
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About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
Salary transparency
Salary is one part of Autodesk’s competitive compensation package. For Canada based roles, we expect a starting base salary between $0 and $0. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
Diversity & Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging
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