Job description:
About Us:
Prosper Health & Rehab is a thriving multidisciplinary clinic offering physiotherapy, chiropractic, RMT, acupuncture, and other wellness services. We pride ourselves on delivering exceptional patient care in a professional, welcoming environment.
Position Overview:
We’re seeking organized, friendly, and detail-oriented Administrative Staff to join our busy team. The ideal candidate will possess strong communication skills, a proactive attitude, and be a multitasker who thrives in a fast-paced setting and is committed to providing excellent patient service.
Key Responsibilities:
Patient Coordination:
- Warmly greet clients and manage check-in/check-out
- Schedule and reschedule appointments (via phone, email, and in-person)
- Maintain and update patient records with accuracy
- Support clinical staff with administrative needs as required
Billing & Payments:
- Process payments (ICBC, WCB, MSP, private insurance, and direct billing)
- Verify coverage and submit claims efficiently
- Handle invoicing and outstanding balances
Clinic Operations:
- Stock and organize clinic supplies
- Ensure the reception and treatment areas are clean and presentable
- Respond to emails and inquiries promptly
Requirements:
- Minimum 6 months experience using Jane App (required)
- Availability for weekdays and weekday evenings
- Previous experience in a healthcare, rehab, or wellness clinic (preferred)
- Strong customer service and communication skills
- Confident multitasker in a busy clinical environment
- Comfortable handling confidential medical information
- Positive, professional, and team-oriented attitude
Why Join Our Team?
- Supportive and collaborative multidisciplinary environment
- Stable clinic with growing patient demand
- Respectful, team-focused culture
How to Apply:
Submit your resume to this post.
We look forward to meeting you!
Benefits:
Flexible language requirement:
Work Location: In person
Pay: $19.00-$22.00 per hour
Benefits:
Flexible language requirement:
Work Location: In person
