Company Bio
At Quinte Health, our four hospitals unite under the core values of Imagine It’s You, Value Everyone, We All Make a Difference, and Stronger Together. We work as one team to enhance lives, improve access to high-quality care, and build healthier communities—right where people need it most.
Located on the stunning Bay of Quinte, Belleville blends small-town charm with big-city perks—vibrant dining, festivals, waterfront adventures, scenic trails, and great shopping.
As the largest Quinte Health hospital, Belleville General Hospital (BGH) offers diverse opportunities across medicine, critical care, emergency, surgery, maternal-child care, mental health, rehab, and oncology. We collaborate regionally to provide top-tier care.
At BGH, you’ll thrive in a dynamic, supportive, and team-driven environment. Newcomers learn from experienced professionals, fostering growth and a shared passion for making a real impact. Come be part of something amazing!
Position Summary
The Facility Service Representative (FSR) reports to the Team Lead of Hospitality Services. FSRs are responsible for the cleaning of non-patient care units, waste, linen, project work, moves and meeting room set ups for hospital events.
Required
- Grade 12 education or equivalent combination of education and experience.
- Ability to communicate effectively with customers and co-workers.
- Must be able to work well in a team environment.
- Must be positive and contribute actively to workplace solutions.
- Demonstrated concern for the care and comfort of patients.
- Ability to read, follow instructions and basic math skills.
- Must have satisfactory work performance in the present position.
- Must have previous proven good attendance record.
- Must be able to perform heavy lifting.
- Ability to be flexible and adapt easily to changes in schedule, work assignments, and environment.
- Ability to work under minimal supervision and accomplish tasks in a fast-paced environment.
- Must successfully complete the required training program within probationary period.
- Ability to safely work with a variety to industrial housekeeping chemicals.
- Ability to perform overhead cleaning.
- Must be comfortable working on a safety ladder.
Preferred:
- Previous experience with hospital housekeeping duties.
- Previous experience safely operating hospital-grade equipment (auto scrubbers, burnishers, swing machines and steamers).
- Previous experience in housekeeping floor refinishing, including stripping, waxing of floors and carpet cleaning.
- Previous experience safely operating an industrial washer and dryer.
- Familiarity and comfort utilizing basic technology (computers, pagers and smartphones).
Duties
- Performs core cleaning duties to ensure cleanliness of common and non-patient areas, internally and externally, as well as equipment contained within Quinte Health.
- Restocks supplies in each area.
- Laundry duties including inventory, distribution and online ordering.
- Operates industrial washer and dryer.
- Performs all duties related to core housekeeping services, including collecting, disposing, and transportation of waste, confidential waste, supplies, materials and equipment according to specified guidelines.
- Participates in scheduled cleaning projects as required.
- Operates, maintains the cleanliness of the compactor, shredder and bailer, processes all related material according to established guidelines, and maintains appropriate records.
- Identifies maintenance needs to the Team Leader.
- Transports specific equipment and supplies to other proper locations or storage areas within each hospital location in accordance with safe handling techniques.
Equal Opportunity
We thank all interested candidates for their response, however, only those chosen for an interview will be contacted. Quinte Health is an equal opportunity employer committed to meeting needs under the Canadian Charter of Rights and Freedom and the Ontario Human Rights Code. Our Recruitment process follows the Accessibility for Ontarians with Disabilities Act in order to provide a fair and equitable process for all candidates. Applicants requiring accommodation through the recruitment/interview process are encouraged to contact the Human Resources Department at 613-969-7400 x2577 or [email protected] for assistance.
Physical Demands Analysis
Strength
- Required Occasionally – lifting average 10-25 pounds, carrying and pushing/pulling.
- Required Infrequently – lifting up to 60 pounds, carrying and pushing/pulling.
Mobility
- Required Frequently – prolonged standing and walking on hard surfaces.
- Required Occasionally – crouching/squatting, foot activation.
- Required Rarely – bending/stooping, climbing.
Dexterity
- Required Occasionally – lifting average 10-25 pounds, carrying and pushing/pulling.
- Required Frequently – reaching, neck, elbow, shoulder, wrist and back normal range of motion.
- Required Often – material handling, gripping/grasping.
- Required Occasionally – fine finger movements, reaching, handling, gripping/grasping.
