Location: Windsor- (Must be able to travel)
Role: Operations Manager
Role Type: Temporary to Permanent
Start Date: Immediate
Wage: $100K
Schedule: Monday – Friday 6:00 am – 2:30 pm
Description
- Safety & Compliance
- Learn and enforce all safety policies and procedures.
- Ensure all employees and subcontractors receive required safety training.
- Review incident reports, corrective actions, and conduct monthly safety briefings.
- Monitor safety practices during site visits and drive continuous improvement.
- Reduce safety incidents across all assigned departments and sites.
Operational Leadership
- Develop and maintain the Site Operating Plan, including task schedules, staffing, methods, materials, and equipment needs.
- Oversee daily operations
- Identify and implement process improvements, technology enhancements, and cost‑saving opportunities.
- Adjust operations based on client feedback, concerns, and service expectations.
- Resolve union disputes and grievances effectively.
Staffing & Team Management
- Provide hiring guidelines and participate in candidate interviews.
- Approve site manager hiring recommendations.
- Ensure compliance with all HR, payroll, training, and onboarding requirements.
- Review and approve disciplinary actions and validate documentation for terminations.
- Oversee staff training schedules, performance, and development.
Financial & Administrative Oversight
- Manage procurement of materials, tools, equipment, and subcontract services.
- Ensure adherence to corporate procedures for purchasing, invoicing, collections, and contractor payments.
- Review flat‑rate billing programs, invoice approvals, and processes ensuring timely customer payment.
- Drive supplier partnerships and promote adoption of new technologies.
Client Relationship Management
- Maintain strong relationships with senior client managers and gather ongoing performance feedback.
- Address major client issues promptly and ensure corrective actions are implemented.
- Identify opportunities for expanded services, project work, and staffing solutions.
- Partner with Sales to develop proposals, support pricing structures, and assist in closing new business.
- Prepare short‑form project proposals and secure client approval.
Required Competencies
- Analytical thinking, process design, and problem-solving
- Project management and strategic planning
- Strong oral and written communication
- Leadership, team development, and delegation
- Customer service orientation
- Change management and organizational support
- Business acumen and cost-management capability
- Commitment to quality, safety, ethics, diversity, and professionalism
- Adaptability, dependability, and strong attendance
Qualifications
- Bachelor’s degree (BA) or equivalent combination of education and 1–2 years of relevant experience
- Clean criminal background
- Strong ability to interpret technical materials, regulations, and business documents
- Proficiency in software systems such as CRM, inventory, manufacturing, payroll, project management, spreadsheets, and word processing
- Ability to travel as required
Interested? Apply to; [email protected]
We are proud to support the full inclusion of persons with disabilities as set out in the Ontario
Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are
committed to ensuring the workplace is free from discrimination. During our hiring process, we
will notify job applicants that accommodations are available upon request. If a selected job
applicant requests accommodation, we will consult with the individual and provide or arrange
for the appropriate accommodation taking into account the applicant’s disability-related needs.
CESCHA 