Organizational Description
Our House Hospitality Company (OHHC) is a hospitality group that develops and operates restaurant concepts with a strong point of view on food, service, and brand experience. The company supports multiple distinct concepts and requires creative work that is both visually strong and operationally usable across guest-facing and internal touchpoints.
OHHC is committed to the principle of equal employment opportunity for all and to providing employees with a work environment free of discrimination and harassment.
Mission
To capture and tell the story of OHHC’s brands through best-in-class content — coordinating the people, places, and partners that bring each shoot to life, and keeping a fast-moving marketing calendar on time and on brand across every concept and channel.
Job Description
OHHC is hiring a Marketing Coordinator to plan, organize, and deploy marketing content across every concept. Reporting to the Director of Operations, this hands-on, intermediate role is the connective tissue between our restaurant owners and operators, our internal creative team, and external agencies and photographers, making sure shoots are planned, briefed, scheduled, and delivered on time and on brand. The role does not create content; it owns the organization, scheduling, and deployment of content that others produce. It is an individual contributor role with no direct reports, and its core mandate is timeline discipline and coordination: keeping multiple concepts, deadlines, and stakeholders moving at once while making sure the needs of owners and operators are met on every project.
TIME ALLOCATION
- Photoshoot and production coordination (planning, scheduling, briefing internal team and external partners): 35%
- Marketing calendar management, project coordination, and timeline discipline: 30%
- Social media scheduling, publishing, and deployment, Instagram led, plus community management: 25%
- Asset organization, library management, and administrative support: 10%
KEY RESPONSIBILITIES
Include but are not limited to the following.
Photoshoot and Production Coordination
- Plan, schedule, and coordinate photo and video shoots across all OHHC concepts, aligning owners and operators, culinary and events teams, internal creative, and external partners
- Build and own shoot schedules, call sheets, shot lists, and briefs, with clear objectives, deliverables, and deadlines for each shoot
- Serve as the day to day point of contact for external agencies, photographers, and vendors, keeping projects accurate and on time
- Manage shoot logistics: locations, timing around service, props, styling needs, menu items, and talent
- Capture owner and operator input ahead of each shoot, track deliverables through final handoff, and flag timing risks early so nothing slips
Content Coordination and Asset Management
- Receive, organize, and route finished photo and video assets from internal creative and external partners
- Maintain organized, clearly named asset libraries with reliable version control
- Review incoming content against each concept's brand standards and flag anything off brand for the creator to correct, without producing or editing the work
- Coordinate revisions and approvals, and make sure the right assets reach the right channels and stakeholders on schedule
Social Media and Instagram
- Own day to day scheduling, publishing, and deployment across OHHC's social channels, with Instagram as the priority channel
- Apply current knowledge of Instagram (Reels, Stories, formats, trends, cadence) to inform timing, sequencing, and deployment of content supplied by the creative team
- Manage community engagement, monitor comments and messages, and escalate as needed
- Track and report on content and channel performance, using insights to sharpen future scheduling, and coordinate caption, tagging, and creative inputs with the team that produces them
Marketing Calendar and Project Coordination
- Maintain the marketing and content calendar so activity across all concepts is planned, briefed, and executed on schedule
- Coordinate stakeholders, set and hold deadlines, and translate owner and operator priorities into clear briefs and timelines
- Use project management and scheduling tools to keep work organized, visible, and on track
- Escalate scope, timing, or approval risks early to the Director of Operations
Harnessing AI for Efficiency
- Use AI assistants (ChatGPT, Claude, Gemini, Microsoft Copilot) to draft shoot briefs, call sheets, and shot lists, convert meeting notes into action items, and build first draft schedules for review
- Use AI features in project tools (Asana, monday.com, Notion) and social platforms (Later, Sprout Social, Meta Business Suite) to organize calendars and approvals and to triage and summarize comments and messages
- Use meeting and transcription tools (Otter, Fireflies, Granola) to capture planning conversations and surface clear next steps
- Use AI assisted reporting (platform analytics plus spreadsheet AI in Excel or Google Sheets) to turn performance data into decision ready reporting, and use Canva or Adobe Express to assemble internal briefs, mood boards, and reference layouts, without taking on polished creative production
- Propose AI driven workflows that strip repetitive steps out of coordination, applying every tool responsibly and on brand, with owner and operator sign off on anything that goes out
Cross Functional Collaboration and Administrative Support
- Work closely with operations, culinary, and events teams so content reflects the realities of service, menu changes, and events
- Act as the bridge between owners and operators and the creative engine, making sure their needs are understood, scheduled, and delivered
- Support the Director of Operations across campaigns, launches, and brand priorities, and provide administrative support including scheduling, file delivery, and asset organization
- Stay current on content, social, and visual trends relevant to hospitality
REQUIREMENTS
Skills
- Deep, current working knowledge of Instagram, including Reels, Stories, trends, and analytics
- Highly organized, with strong timeline and project coordination skills and sharp attention to detail (the core of the role)
- Clear communicator who can take direction, ask strong questions, and coordinate confidently with owners, operators, internal teams, and external partners
- Able to write clear briefs, shot lists, and call sheets and hold multiple projects to deadline at once
- Hands on experience with social scheduling and management platforms (Later, Planoly, Sprout Social, Hootsuite, Buffer, or Meta Business Suite) and familiarity with project tools (Asana, monday.com, Trello)
- Comfort using AI and software tools to drive efficiency in coordination, scheduling, reporting, and communication, applied responsibly and on brand
- Enough familiarity with Adobe Creative Suite and Canva to brief, review, and route work, with a reliable eye for brand consistency (hands on production and editing are not part of this role)
- Comfortable in a fast moving hospitality environment where priorities shift and deadlines hold
Experience
- Intermediate role: 2 to 3 years in marketing coordination, project or production coordination, social media management, or content operations; internship and freelance work counts
- A diploma or degree in marketing, communications, media, or a related field is an asset, but demonstrated coordination ability matters most
- Hospitality, food, retail, or lifestyle brand experience is an asset; Canadian work experience is not required
PHYSICAL DEMANDS AND WORK ENVIRONMENT
- On location shoot attendance with extended standing and moving, and occasional lifting and carrying of props, styling materials, and supplies up to 25 lbs
- Regular computer based coordination and scheduling work requiring screen use and detailed visual concentration
- Occasional evening or weekend work during shoots, events, launches, or major menu changes
- Travel to OHHC locations and shoot or partner sites in Toronto, Hamilton, and the Niagara Region as required.
- Hybrid rhythm between office based work and on site shoots and restaurant visits, in a fast paced, collaborative, multi brand environment with close coordination between creative and operational teams
- A chance for an intermediate team member to take real ownership of content coordination and deployment and grow with a distinctive hospitality group
HIRING NOTICES
- Use of artificial intelligence in hiring: OHHC does not use artificial intelligence to screen, assess, or select applicants for this position.
- Candidate notification: applicants selected for an interview will be informed of a hiring decision within 45 days of their final interview.
HOW TO APPLY
Please email your resume and a short cover note to [email protected] with the subject line “Job application: Marketing Coordinator.” If you have examples of marketing calendars, shoot briefs, or campaigns you have coordinated, include them.
Pay: $48,000.00-$54,000.00 per year
Benefits:
- Casual dress
- Dental care
- Discounted or free food
- On-site parking
- Paid time off
Ability to commute/relocate:
- Toronto, ON M6K 1Z8: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Hospitality: 2 years (required)
- Social Media/Content marketing: 3 years (required)
Work Location: In person
