Senior Clinic Administrator
Naturopathie Integrative Clinic (NIC)
Full-Time | 35 hours/week
Starting at $25/hour, based on experience
Join a clinic where people genuinely enjoy coming to work.
At Naturopathie Integrative Clinic, we believe healthcare should feel different - for our patients and for our team.
We're a growing naturopathic clinic that values kindness, professionalism, curiosity, and collaboration. Our patients trust us during some of the most important moments in their health journey, and we're looking for someone who takes pride in creating an exceptional experience behind the scenes.
This isn't simply an administrative position.
We're looking for someone who enjoys taking ownership, solving problems, and helping a busy clinic run smoothly. You'll become a trusted partner to the Clinic Director and play an integral role in supporting both our team and our patients.
If you're naturally organized, calm under pressure, and enjoy making systems work better, we'd love to meet you.
About the Role
As our Senior Clinic Administrator, you'll help oversee the day-to-day operations of the clinic while supporting the Clinic Director with administrative, financial, and operational responsibilities.
You'll be someone who notices what needs to be done before being asked, communicates confidently, and enjoys improving processes rather than simply following them.
This role offers significant opportunity to grow as the clinic continues to expand, with increasing responsibility for the right person.
What You'll Do
- Partner with the Clinic Director to support the daily operations of the clinic
- Help ensure patients receive a welcoming, seamless experience from first contact to follow-up
- Coordinate scheduling, administrative workflows, and clinic operations
- Manage accounts payable and accounts receivable
- Assist with payroll, with the opportunity to take ownership of payroll processing
- Support budgeting, financial reporting, and expense tracking
- Manage clinic inventory and order medical and office supplies
- Help maintain clinic policies, health and safety standards, and operational procedures
- Respond professionally and compassionately to patient questions and concerns
- Identify opportunities to improve systems and clinic efficiency
- Maintain strict confidentiality and compliance with PIPEDA privacy standards
We're Looking For Someone Who...
- Is highly organized and naturally proactive
- Enjoys taking ownership and following tasks through to completion
- Can confidently prioritize multiple responsibilities in a busy environment
- Communicates with warmth, professionalism, and emotional intelligence
- Is calm, resourceful, and solutions-focused
- Has exceptional attention to detail
- Values integrity, accountability, and confidentiality
- Enjoys working collaboratively while also being comfortable working independently
- Appreciates holistic health and enjoys contributing to a patient-centred environment
Qualifications
- Minimum 1 year of experience in a medical or healthcare office
- Strong administrative and organizational experience
- Comfortable learning and using multiple software platforms
- Experience with Jane App, Wagepoint, and Mailchimp is considered an asset
- Experience with bookkeeping, payroll, or financial administration is an asset
- High school diploma required; post-secondary education in administration, business, or healthcare is an asset
What We Offer
- Full-time, permanent position (35 hours/week)
- Paid vacation
- Comprehensive health and dental benefits
- Life insurance
- Staff discounts
- Company events
- Opportunities for professional growth and increased responsibility
- A supportive, collaborative team that genuinely enjoys working together
Our Ideal Team Member
The person who thrives here isn't just efficient-they genuinely care about people.
They notice when a patient is feeling anxious. They think ahead. They enjoy bringing order to busy days and take pride in creating an environment where both patients and practitioners can do their best work.
They're dependable, adaptable, and always willing to help.
If that sounds like you, we'd love to hear from you.
How to Apply
Please submit your resume and a cover letter telling us why you'd be a great fit for our team.
To help us identify applicants who carefully read the posting, please include the number 9 at the top of your resume or cover letter. Applications without this number will not be considered.
Only candidates selected for an interview will be contacted.
Pay: From $25.00 per hour
Benefits:
- Company events
- Dental care
- Extended health care
- Life insurance
- Store discount
- Vision care
Flexible language requirement:
Application question(s):
- Please put the number "9" on the top of your resume or cover letter. Any applications received without this number will not be considered.
This is to prevent "blind submissions". Thank you.
Education:
- Secondary School (preferred)
Experience:
- Medical office: 1 year (required)
Work Location: In person
