Role Overview
We are seeking an experienced Operations Manager to lead day-to-day operations across a 3-restaurant McDonald’s market. This role is responsible for operational excellence, people leadership, financial performance, and brand standards across all locations.
Key Responsibilities
Operations & Standards
- Ensure consistent execution of McDonald’s systems, procedures, and brand standards across all restaurants
- Drive food safety, cleanliness, speed of service, and guest satisfaction metrics
- Lead store readiness for inspections, audits, and brand visits
People Leadership
- Coach and develop General Managers and Assistant Managers
- Support hiring, onboarding, training, scheduling, and succession planning
- Build a strong culture of accountability, engagement, and performance
Financial Performance
- Own controllables: labour, food cost, waste, and operating expenses
- Analyze P&Ls and KPIs; implement action plans to improve profitability
- Support pricing, promotions, and local initiatives as directed by ownership
Execution & Continuous Improvement
- Implement company initiatives and operational rollouts
- Identify operational gaps and drive continuous improvement
- Coordinate with maintenance, facilities, and vendors to ensure uptime and compliance
Qualifications
- 3–7+ years of McDonald’s restaurant management experience (multi-unit preferred)
- Strong understanding of McDonald’s operations, systems, and performance metrics
- Proven ability to lead, coach, and develop management teams
- Strong financial acumen with experience managing labour and food cost
- Excellent communication, organization, and problem-solving skills
- Flexible schedule, including evenings, weekends, and holidays as required
What We Offer
- Competitive salary + performance bonus
- Growth opportunities within a multi-restaurant organization
- Supportive ownership with a focus on operational excellence
- Benefits package (details based on experience and role scope)
- Relocation assistance
How to Apply
Submit your resume and a brief cover note outlining your McDonald’s experience and leadership background.
Job Type: Full-time
Pay: $85,000.00-$90,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
- Paid time off
Experience:
- McDonald's Management: 3 years (required)
Work Location: In person
