Job Summary
We are seeking a dynamic and customer-focused Design Consultant to join our team. In this role, you will provide expert guidance to clients on high-end design solutions, manage sales processes, and deliver exceptional customer service. The ideal candidate will possess strong communication skills, a keen eye for design, and experience in retail or inside sales.
Responsibilities
- Engage with customers to understand their design needs and preferences through effective communication and active listening.
- Manage inside and outside sales processes, including upselling high-end products to maximize customer satisfaction and sales outcomes.
- Willing to travel to clients homes, for in-home design consultations, allowing for schedule flexibility.
- Utilize POS systems for transactions, cash handling, and account management with accuracy and professionalism.
- Provide exceptional customer service by addressing inquiries, offering expert advice on renovation projects, and fostering long-term client relationships.
- Develop marketing strategies to attract new clients while maintaining existing accounts through personalized service.
Experience
- Proven experience in outside sales or inside sales within retail or high-end product environments.
- Knowledge of window coverings considered an asset.
- Familiarity with POS systems, and basic math skills for accurate measurements and calculations.
- Strong negotiation skills with a track record of successful upselling and product demos.
- Background in renovation or construction industries is preferred but not required.
- Demonstrated organizational skills with the ability to manage multiple accounts simultaneously while maintaining attention to detail in merchandising and account management tasks. Join our team as a Design Consultant where your expertise will help transform client visions into reality while delivering outstanding service in a professional environment focused on growth and innovation. Endless commision based income opportunities!
Pay: $19.00-$100.00 per hour
Benefits:
- Flexible schedule
- On-site parking
Work Location: Hybrid remote in Ottawa, ON K2J 5L4
