Kenmac Energy Group is looking for an experienced Credit Manager to lead our credit and collections function across all business units and office locations. If you're a hands-on credit professional who enjoys balancing risk management with strong customer relationships, we want to hear from you.
As our Credit Manager, you'll set the credit strategy for the group — from establishing customer credit terms and reviewing credit applications, to managing accounts receivable and minimizing bad debt exposure. You'll be the go-to credit and collections resource for office managers and Customer Service Representatives at each location, helping keep policies and practices consistent company-wide.
What You'll Do
- Develop and maintain credit policies and procedures aligned with company objectives and industry best practices
- Evaluate creditworthiness of new and existing customers using credit applications, financial statements, and credit bureau reports
- Establish and review credit limits and payment terms for commercial, industrial, and residential accounts
- Monitor accounts receivable aging and drive timely collection of past-due accounts
- Manage collections escalation, including payment plan negotiations, collection notices, and coordination with legal counsel or collection agencies
- Set up customer payment plans (budgets, pre-authorized payments) and equipment financing agreements
- Identify at-risk accounts early to minimize bad debt exposure
- Partner with Sales and Customer Service to balance credit risk with customer relationships
- Prepare AR aging and collections performance reports for senior management
- Manage credit holds/releases with order processing and dispatch to prevent service disruptions
- Reconcile customer accounts and resolve discrepancies
- Respond to customer billing and account inquiries directly and professionally
- Provide training and guidance to office managers and CSRs across all Kenmac locations on credit policies, systems, and best practices
- Support month-end/year-end close for AR, bad debt provisions, and write-offs
- Assist with audits by providing relevant documentation and analysis
What You Bring
Education
- Bachelor's degree in Business, Finance, Accounting, or a related field
- Certified Credit Professional (CCP) designation or equivalent is an asset
Experience
- 5+ years of progressive experience in credit management, collections, or accounts receivable — experience in oil and gas, energy, or fuel distribution is a plus
- Experience managing commercial/industrial credit accounts preferred
- Supervisory or team leadership experience an asset
Skills
- Strong grasp of credit risk assessment, financial statement analysis, and collections practices
- Excellent negotiation, conflict resolution, and communication skills
- High attention to detail and accuracy
- Proficiency with accounting systems and advanced Excel
- Ability to work independently and manage competing priorities under pressure
- Familiarity with provincial/federal credit and collections legislation
- Comfortable leading and mentoring staff across multiple office locations
Why Join Us
- Competitive salary: $50,000 - $65,000, based on experience
- Comprehensive health, dental, and life insurance benefits
- RRSP matching contribution
- Paid vacation
- A collaborative, PEI-based team with the stability of an established energy group
Kenmac Energy Group is an equal opportunity employer committed to diversity and inclusion in the workplace. We welcome applications from all qualified candidates.
Pay: $50,000.00-$65,000.00 per year
Benefits:
- Company events
- Dental care
- Extended health care
- Life insurance
- RRSP match
- Vision care
Location:
- Charlottetown, PE C1A 5R7 (preferred)
Work Location: In person
