Job Duties
Responsibilities include, but are not limited to the following:
- Cultivate customer relationships that ensure long term retention and future sales opportunity.
- Handle inbound, unsolicited prospect calls and convert them into sales.
- Accurately calculate price quotations, discuss credit terms, prepare sales orders and compile reports with accuracy.
- Respond and follow up with customers in a timely and professional manner.
- Investigate and expedite the resolution of customer problems and complaints while managing expectations.
- Source and purchase irregular and/or out of stock items while following up to ensure on-time delivery.
- Ensure a balance between exceeding customer expectations and achieving business profitability.
- Update changes to existing accounts and enter new customer information into corporate database.
- Conduct proactive sales efforts to expand business including cold calling prospects.
- Collaborate with management to determine effective strategic sales approaches.
- Other duties as assigned.
Job Requirements
- Competitive, and self-motivated attitude
- Proficient with MS Office (i.e. Word, Excel, Outlook)
- Strong math aptitude
- Detail oriented
- Strong interpersonal and communication skills
- Strong customer management and follow-up skills
- Problem solving / conflict resolution and negotiation skills
- Ability to work well and excel while working with a team or individual
Join us in this exciting opportunity where your skills can make a significant impact on our growth!
Job Types: Full-time, Permanent
Pay: $60,000.00-$75,000.00 per year
Benefits:
- Casual dress
- Dental care
- On-site parking
- Paid time off
- RRSP match
- Vision care
Work Location: In person
