Business Process Lead, Asset Protection Operations

The Home Depot Canada -
Toronto, ON

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Job details

Full-time
$55,100–$62,000 a year
4 hours ago

Qualifications

Statistics
Customer service
SAP
Process improvement
No experience needed
SQL
Analysis skills
Bachelor's
Leadership
Communication skills
Python

Full job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Title: Business Process Lead, Asset Protection

Position Overview:

The Business Process Lead, Asset Protection, leverages expertise in process improvement, superior communication skills, and high-level quantitative skills to reduce shrink through actionable data-driven decisions. As a strong and effective communicator, Business Process Lead, Asset Protection translates technical nuances into an accessible shared language to drive organizational alignment.

Key Responsibilities:

Strategic Operational Integration

Seamlessly integrate Asset Protection protocols into front end, back end, and sales-driving operations to minimize risk.

Partnering with cross-functional partners to ensure AP strategies support overall business goals and customer service standards.

Process Improvement and Project Management

Lead the creation, implementation, and continuous improvement of operational processes focused on overall loss prevention and efficiency.

Act as the primary lead for change management ensuring new AP technologies and workflows are adopted without friction.

Oversee relationships with third-party technology and other vendors, ensuring systems meet performance and ROI benchmarks.

Data Analytics and Financial Oversight

Quantitative problem solving by using data and financial analyses to identify root causes of inventory shrink and operational gaps.

Translate complex data sets into clear and accessible reporting or insights that drive strategic decision-making for leadership.

Performs comprehensive financial analysis to isolate root cause of inventory variances and delivers evidence-based recommendations to support process improvement

Cross-functional Collaboration

Serves as the subject matter expert between asset protection, operations, and other cross-functional business teams.

Presents findings and strategic recommendations to all levels of leadership.

Competencies:

Instills Trust

Communicates Effectively

Customer Focus

Collaborates

Action Oriented

Drives Results

Skills:

Excellent communication skills at all levels of an organization and comfort around all levels of leadership

Exceptional analytical ability

Statistics and finance knowledge

Ability to solve complex problems

Strong SQL and/or Python knowledge a plus

Customer service focus

Understanding of Home Depot’s current business processes (in store, Store Support, Supply Chain, Inventory, Merchandising, etc.) preferred

Understanding of Home Depot systems (SAP, GBQ, etc.) preferred

Direct Manager/Direct Reports:

Reports to the Sr Manager of Asset Protection Process

Direct reports: None

Travel Requirements:

10-20%

Physical Requirements:

Standard office setting

Hybrid Work:

Onsite (5 days in office with regular/frequent visits to store locations)

Working Conditions:

Office

Occasional work in store warehouse environment that can be dusty and noisy

Minimum Education:

Bachelor’s degree

Minimum Years of Work Experience:

5 years

Minimum Leadership Experience:

None

Certifications:

Other Requirements/Assets:

The pay range for this position is between $55,100.00 - $62,000.00

In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada usesArtificial Intelligence (AI) technology to assist with the screening and assessment of applicantsfor this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.

Apply Now

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

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