Cochrane is located in the breathtaking Bow Valley corridor in the foothills of the Rocky Mountains in southern Alberta. With a population of over 37,000 people, and growing steadily every year, Cochrane is a thriving town, surrounded by world-famous ranch country. Our western heritage is reflected in the Town’s architecture and our friendly people. The Town of Cochrane welcomes innovative and skilled individuals to join our team of over 250 employees.
Support Cochrane’s Families and Community Services
The Town of Cochrane is seeking a compassionate, highly organized Administrative Assistant to support our Family & Community Support Services (FCSS) and Family Resource Network (FRN). This role is ideal for someone who brings calm, steady communication, exceptional customer service, and a genuine commitment to supporting residents with care and professionalism.
If you thrive in a dynamic environment, enjoy helping people navigate services, and take pride in keeping operations running smoothly, this position offers the opportunity to make a meaningful impact in your own community.
This role is perfect for a detail driven professional who is trauma informed, understands the importance of confidentiality, and can balance multiple priorities with grace. You’ll work both independently and collaboratively, supporting a team dedicated to strengthening families, enhancing well being, and building community connections.
Please note: This is a term position until March 31, 2028. It’s a unique chance to contribute to meaningful community programs, support efficient operations, and be part of a team that values collaboration, care, and continuous learning.
Your Impact
As the Administrative Assistant for FCSS/FRN, you will be the first point of contact for residents seeking support, information, and resources. Your calm, welcoming presence will help create a safe and inclusive environment for individuals and families accessing services. You will support program staff, maintain accurate records, coordinate administrative processes, and ensure the smooth daily operation of FCSS and FRN programs. Your work will help residents feel heard, supported, and connected to the services they need.
Your work will include
- Providing warm, professional customer service to residents, ensuring a welcoming and inclusive experience.
- Responding to public inquiries, both in person and by phone, with a calm and supportive approach.
- Maintaining confidential client information in accordance with privacy and trauma informed practices.
- Developing and maintaining statistics and outcome measures to support the ongoing evaluation of FCSS and FRN programs and services.
- Performing clerical and administrative duties, including data entry, filing, scheduling, and document preparation.
- Assisting with program and committee coordination, including registration, communication, minute taking and logistics.
- Supporting FCSS and FRN staff with administrative tasks, information requests, and day to day operations.
- Helping maintain organized office systems, records, and processes to support efficient service delivery.
- Supporting cash receipting, fee collection, and accurate financial record keeping.
- Collaborating with a compassionate, community focused team to support residents and families.
Why You’ll Love Working Here
- Make an Impact: Use your administrative skills - from scheduling and records management to customer service and confidential information handling - to supporting programs that strengthen families and connect residents to essential services.
- Experience Meaningful Work: Thrive in a role where your organization, calm communication, and attention to detail directly support individuals and families seeking assistance.
- Grow in a Supportive Environment: Work in a collaborative setting that values your contributions and encourages continuous learning throughout the term of the position.
- Feel the Spirit: Join a compassionate, dedicated team that values respect, teamwork, and a shared commitment to serving Cochrane’s residents with care.
Qualifications
We welcome candidates with diverse backgrounds in administration, human services, or community-based work.
- Post secondary education in administration or an equivalent combination of education and related experience.
- 1–3 years of administrative experience, including clerical duties, cash receipting, and responding to public inquiries.
- Outstanding customer service skills that help create a warm, inclusive, and supportive environment.
- Strong problem-solving abilities and excellent time management skills.
- Clear, professional communication skills and a commitment to high quality service.
- Ability to work independently, adapt to change, and manage multiple priorities.
- Experience in municipal government, public sector, or Human Services is considered an asset.
- Proficiency with Microsoft Office Suite and comfort learning new systems and processes.
Cochrane is committed to providing a healthy and safe work environment for all employees. As part of our team, you'll take reasonable care to protect your health and safety and that of others, follow all relevant health and safety legislation, and participate in orientations and training.
Ready to Make an Impact?
Apply today and bring your administrative skills, compassion, and community spirit to Cochrane. Join a team that supports families, strengthens community connections, and makes a meaningful impact every day.
- Qualified individuals are encouraged to submit a resume and cover letter outlining how their experience aligns with the required qualifications, skills, and abilities
- All qualified candidates will be requested to complete an online suitability survey
- Applications are open until 9pm MST June 21, 2026 www.cochrane.ca/jobs
- $37.76/hour, 35 hours/week
We thank all applicants for their interest, however only those selected for an interview will be contacted. All applicants must be legally entitled to live and work in Canada.
Land Acknowledgement
In the spirit of reconciliation, we acknowledge that we live, work and play on the traditional territories of the Blackfoot Confederacy (Siksika, Kainai, Piikani), the Tsuut’ina, the Îyâxe Nakoda Nations, the Métis Nation (Region 3), and all people who make their homes in the Treaty 7 region of Southern Alberta.
