Warehouse Supervisor / Dispatch Supervisor
Corporate Couriers Logistics (CCL)
Victoria, BC
Job Type: Full-Time, Permanent
Schedule: Monday to Friday
Shift: Early Morning to Afternoon
Starting Wage: $22 per hour
About Us
Corporate Couriers Logistics (CCL) is a growing logistics and transportation company providing courier, freight, and delivery solutions throughout Vancouver Island and British Columbia. We are looking for a motivated, reliable, and hands-on Warehouse Supervisor / Dispatch Supervisor to join our Victoria team.
This role is ideal for an individual who enjoys working in a fast-paced environment and can effectively coordinate warehouse operations, dispatch activities, and delivery services while leading by example.
Key ResponsibilitiesWarehouse Operations
- Supervise daily warehouse activities to ensure efficient and accurate operations.
- Unload inbound trailers and freight shipments.
- Sort, scan, stage, and prepare packages for delivery routes.
- Maintain warehouse cleanliness, organization, and safety standards.
- Assist with loading and unloading freight as required.
- Ensure shipments are processed accurately and on schedule.
Dispatch & Route Coordination
- Coordinate daily dispatch operations and driver assignments.
- Schedule and assign delivery routes based on operational requirements.
- Monitor route performance and delivery progress.
- Communicate with drivers regarding route updates, delays, and customer requirements.
- Resolve operational and delivery-related issues in a timely manner.
- Maintain dispatch records and operational reports.
Customer Service & Communication
- Handle customer inquiries, concerns, and service issues in a professional and timely manner.
- Respond to customer questions and provide updates regarding deliveries, shipments, and operational matters.
- Work and communicate effectively with internal teams to ensure daily operations run smoothly.
- Coordinate with warehouse staff, drivers, and management to resolve customer and operational issues.
Team Leadership
- Provide guidance, support, and direction to warehouse staff and drivers.
- Assist with training new employees on company procedures and safety standards.
- Monitor productivity and operational performance.
- Promote a positive and safety-focused work environment.
Delivery & Operational Support
- Perform local deliveries when required to support business operations.
- Conduct vehicle inspections and report maintenance concerns.
- Support warehouse and transportation operations during peak periods.
Safety & Compliance
- Follow and enforce company safety policies and procedures.
- Ensure compliance with transportation and workplace safety regulations.
- Report incidents, accidents, and workplace hazards promptly.
- Maintain accurate operational documentation and records.
Qualifications
- Previous experience in warehouse operations, logistics, dispatching, transportation, customer service, or supervisory roles is preferred.
- Strong organizational and communication skills.
- Ability to work independently and make sound decisions in a fast-paced environment.
- Experience with dispatch software, GPS tracking systems, or warehouse management systems is considered an asset.
- Valid Class 5 Driver's Licence with a clean driving record.
- Forklift certification is considered an asset but not required.
- Ability to lift up to 50 lbs and perform physically demanding tasks.
What We Offer
- Full-time, permanent employment.
- Monday to Friday schedule.
- Opportunities for career growth and advancement.
- Supportive team environment.
Additional Information
The successful candidate may be required to perform other duties as assigned by management to support operational and business needs.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Pay: $22.00 per hour
Benefits:
- Casual dress
- Dental care
- Extended health care
- On-site parking
Work Location: In person
