BioHorizons is committed to developing evidence-based and scientifically-proven products. This commitment started with the launch of the Maestro implant system in 1997 and remains in full force today with our most recent launches.
The focus of BioHorizons on science, innovation and service enables our customers to confidently use our comprehensive portfolio of dental implants and biologics products making BioHorizons one of the fastest growing companies in the dental industry.
BioHorizons helps customers restore smiles in 90 markets throughout North America, Europe, South America, Asia, Africa, and Australia.
Join an innovative team at the leading edge of oral reconstruction!
BioHorizons is seeking a Customer Care Representative/Receptionist for our Canadian Branch located in Markham, Ontario.
Responsibilities include:
· Order intake point person for customers.
· Assist and advise customers requiring technical assistance.
· Provide timely, proper and courteous telephone coverage, screen incoming calls and designate to the appropriate department or individual.
· Interact with distribution to facilitate timely shipment of products.
· Process customer returns.
· Interact with accounting to maintain accurate customer accounting records.
· Interact with field sales force.
· Greet and direct guests.
· General administrative duties.
Qualifications:
· Post-secondary education or equivalent experience preferred.
· Effective interpersonal and communication skills required.
· Computer literacy and strong knowledge of Microsoft Office applications such as Outlook, Excel and Word.
· Must be able to multi-task and prioritize.
Remuneration:
· Competitive compensations package
· Company paid benefits
Hours:
· Monday to Friday, 9am to 5pm
· Hybrid work schedule
Job Type: Full-time
Pay: $23.00 per hour
Benefits:
- Dental care
- Extended health care
- Paid time off
- Vision care
Work Location: Hybrid remote in Markham, ON L3R 4Z3
