Community Ambassadors (2 Positions Available)
Full-time, Contract (35 hours per week, June 2026 to July 2027)
$23.81 per hour
(New Positions)
About Unison:
Unison Health and Community Services is a non-profit, community-based organization that serves neighbourhoods in North West Toronto. Operating out of six locations, Unison offers core services that include primary health care, counselling, health promotion, Early Years programs, legal services, harm reduction programs, housing assistance, adult protective services, Pathways to Education™ and a Diabetes Education Program. Unison’s mission is working together to deliver accessible and high quality health and community services that are integrated, respond to needs, build on strengths and inspire change.
Unison Health and Community Services is committed to working from an inclusive, pro-choice, sex positive, harm reduction, anti-racist, anti-oppression and participatory framework.
Unison is currently seeking two (2) Community Ambassadors to join our team. Reporting to the Urban Health Program Manager, the Community Ambassador will conduct effective community outreach to identify and connect unattached individuals to primary care providers, promote Unison’s programs and services, and support newcomers and community members experiencing barriers to navigating the health and social service system.
Job Specific Responsibilities:
- Conduct community-based outreach in locations such as pharmacies, walk-in clinics, apartment buildings, community spaces, food banks, faith settings, and local events
- Share information about primary care options and Unison's programs and services
- Distribute project materials, flyers and resource guides
- Build trusting relationships with residents through respectful, culturally sensitive, and inclusive engagement
- Help residents identify appropriate clinics, providers, programs or services based on their needs
- Support basic registration and referral processes, where applicable
- Assist residents in preparing for first appointments, including helping them understand what information or documents may be needed
- Support newcomers, uninsured residents and individual facing barriers by connecting them to appropriate health and community services
- Support the outreach and delivery of group programs
- Track outreach and group activities
- Participate in regular check-ins with program staff
- Work collaboratively with the the Urban Health team, healthcare partners, hub partners, and other community workers
- Attend ongoing training and capacity building sessions
- Follow established referral pathways, documentation practices and project protocols
Job-Specific Qualifications:
- Strong connection to one or more of the following neighourhoods: Yonge and Steele, Bathurst and Finch,Lawrence Heights, and Weston Mount Dennis neighbourhoods
- Experience in community outreach, peer support, health promotion, or related fields
- Excellent interpersonal and communication skills
- Ability to engage people from diverse cultural and linguistic backgrounds
- Ability to write and speak in one or more of the following languages is considered an asset: Spanish, Portuguese, Farsi, Russian, Ukarian, Somali, Korean, Tagalog, Mandarin or Cantonese, or other languages spoken in the community.
- Comfortable working independently in the community
- Basic digital skills, including use of a phone, email, online forms, and simple reporting templates.
- Ability to maintain confidentiality, professional boundaries, and respectful relationships with clients and community members.
- Lived experience navigating healthcare as a newcomer or community member is considered an asset
- Experience working with seniors, newcomers, or vulnerable populations is considered an asset
- Familiarity with Toronto’s health and social service systems
How to Apply:
Interested candidates are asked to email a résumé with a covering letter by Thursday, June 11, 2026, at 4:00 p.m.
Please cite UN_2026_034 in the subject line of the email.
We welcome applications from people who are reflective of the diverse communities we serve, including those who might need accommodation. Where needed, accommodations for applicants with disabilities will be provided, on request, to support their participation in all aspects of the recruitment process.
Unison does not use Artificial Intelligence (AI) for screening, assessing, or the selection of candidates. While we thank all applicants for their interest, only those selected for an interview will be contacted.
Job Types: Full-time, Contract
Contract length: 12 months
Pay: $23.81 per hour
Work Location: In person
