Inside Sales Customer Support [Customer Excellence] Representative
Are you passionate about sales, serving customers, and building long-term relationships?
Do you want to work as a member of a small energetic team in a fast-paced environment, where you will be challenged, rewarded, and inspired?
Are you a committed team player who believes in taking care of your team members and your customers?
This role is for the sales-driven person who is committed to elevating customer satisfaction and sales performance with a mix of sales and customer support responsibilities. You will be prospecting B2B customers, introducing our heat transfer solutions and closing sales as well as supporting our customers by answering calls and providing excellence in customer service.
Position Requirements
· A university degree in Business (High school diploma combined with relevant training and experience will be considered)
· At least 2 years of experience in inside sales and/or customer support, ideally in automotive or trucking parts sales.
· Strong ability to build relationships and effectively sell over the phone with a friendly and approachable demeanor.
· Exceptional communication, negotiation, and interpersonal skills.
· Ability to excel in a fast-paced, highly collaborative open-office environment.
· Self-motivated, self-starter, goal-oriented, and adaptable to changing priorities.
· Strong organizational, planning, and time management skills with attention to detail and quality.
· Clear and concise verbal and written communication skills.
· Strong working knowledge of LTL freight shipping in Canada/ US and cross boarder. (Preferred)
· Proficient computer skills (Microsoft Office, SAP B1 preferred) are a must with a minimum typing speed of 40 words-per-minute.
Are you up to the challenge? If the answer is yes, we would like to hear from you!
Dura-Lite Heat Transfer Products Ltd.
For over 30 years, Dura-Lite has helped our customers keep their promise by delivering high quality dependable heavy-duty vehicle components to the transportation industry. Learn more about Dura-Lite by exploring our website.
Dura-Lite Core Values
· Take Care of Our Customers
· Do the Right Thing
· Strive for Excellence
· Be a Team Player
What to expect
We offer a competitive salary with a Group Benefits Plan for health, vision, dental, and life and disability insurance.
Full-time position, Monday to Friday 8:30am to 5:00pm.
Starting Date: Immediately.
With your application, please include a cover letter describing how your background, talents or interests will help fulfill this role.
Please send your application to [email protected]
Tags
#Inside Sales Representative
#Customer Support Representative
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Work Location: In person
