In-Store Sales Associate – Bikes & E-Bikes
Rover Bike and Sport – Osoyoos, BC
Full-time | Seasonal or Permanent
Rover Bike and Sport is looking for a friendly, energetic, and customer-focused In-Store Sales Associate to join our Penticton team. This position is ideal for someone who enjoys working with people, is interested in bikes and e-bikes, and can confidently guide customers toward the right products and services.
Responsibilities
- Welcome customers and understand their cycling needs
- Recommend and sell bikes, e-bikes, accessories, rentals, and service plans
- Clearly explain product features, pricing, warranties, and financing options
- Assist customers with bike sizing, test rides, and product comparisons
- Process purchases, payments, returns, and rental bookings
- Follow up with sales leads and customer inquiries by phone, email, and online platforms
- Maintain attractive, organized, and well-stocked product displays
- Help receive, label, and organize inventory
- Coordinate with technicians regarding bike preparation and service timelines
- Support promotions, community events, and seasonal marketing activities
- Work toward individual and store sales goals
- Maintain a clean, professional, and welcoming showroom
Qualifications
- Previous retail or customer-service experience
- Strong communication and interpersonal skills
- Comfortable recommending products and closing sales
- Reliable, organized, and able to work independently
- Comfortable using computers, point-of-sale systems, email, and online booking platforms
- Interest in bikes, e-bikes, outdoor recreation, or tourism
- Able to lift and move bicycles when required
- Available to work weekends and during the busy cycling season
Previous bicycle-industry experience is an asset, but we are willing to train the right person. Knowledge of e-bikes, cycling accessories, rentals, or basic bike mechanics is also an advantage.
Compensation and Benefits
- $20–$25 per hour, depending on experience
- Performance bonuses
- Employee discounts on bikes, accessories, and services
- Product and e-bike training
- Opportunities for increased responsibility and advancement
- Friendly, active, and customer-focused work environment
How to Apply
Please apply through Indeed with your résumé and a short introduction explaining your retail or sales experience and your interest in working with Rover Bike Shop.
We appreciate all applications. Our team will review résumés and contact selected candidates to arrange interviews as soon as possible.
Pay: $20.00-$25.00 per hour
Benefits:
- On-site parking
- Paid time off
- Store discount
Experience:
- Retail sales: 1 year (required)
Work Location: In person