Job Overview
Do you love travel and enjoy creating unforgettable experiences for others? Are you passionate about providing exceptional customer service and building lasting relationships with clients?
OLA TRAVELS INC is looking for a motivated, service-oriented Travel Consultant to join our growing team. If you are enthusiastic about travel, thrive in a fast-paced environment, and enjoy helping people plan their dream vacations, we'd love to hear from you.
About OLA TRAVELS INC
OLA TRAVELS INC is a full-service, IATA-certified travel agency based in Winnipeg, Manitoba. We specialize in leisure travel, cruises, vacation packages, guided tours, and international air travel. Our mission is to make travel planning simple, enjoyable, and personalized while delivering exceptional service every step of the way.
Key Responsibilities
- Consult with clients to understand their travel needs, preferences, and budget.
- Design customized travel itineraries, including flights, hotels, cruises, vacation packages, tours, and travel insurance.
- Provide expert advice on destinations, travel requirements, and travel documentation.
- Prepare quotations and convert inquiries into confirmed bookings.
- Manage bookings from initial consultation through post-travel follow-up.
- Build strong, long-term relationships with clients through exceptional customer service.
- Stay informed about travel products, industry trends, promotions, and supplier offerings.
- Handle itinerary changes, cancellations, and travel-related issues professionally and efficiently.
- Achieve individual sales targets while maintaining high customer satisfaction
What We're Looking For
- A genuine passion for travel and helping others explore the world.
- Outstanding customer service and communication skills.
- A positive, professional, and solution-oriented attitude.
- Strong organizational and multitasking abilities.
- Sales-minded with the ability to recommend travel products confidently.
- Ability to work independently as well as collaboratively within a team.
- Attention to detail and commitment to delivering an exceptional client experience.
- Flexibility to adapt in a dynamic and fast-paced environment.
Preferred Qualifications
- Previous experience as a Travel Consultant or in the travel industry is an asset.
- Knowledge of GDS systems (Amadeus preferred) is an asset.
- Experience selling cruises, vacation packages, and international air travel is preferred.
- TICO certification or willingness to obtain certification (if applicable).
- Proficiency with Microsoft Office and CRM systems.
What We Offer
- Competitive compensation with performance incentives.
- Opportunities for professional growth and ongoing training.
- Supportive and collaborative work environment.
- Exposure to leading travel suppliers and industry partners.
- Opportunities to expand your destination knowledge and travel expertise.
- The chance to help clients create memories that last a lifetime.
If you believe that great travel begins with exceptional service and you're passionate about turning travel dreams into reality, we'd love to meet you.
Apply today by sending your resume and a brief cover letter.
Pay: $16.00-$21.00 per hour
Benefits:
- Life insurance
- Profit sharing
- Store discount
- Wellness program
Work Location: In person
