CDP Diesel & Auto is the best place for diesel repair in Palmerston, ON. We’re also an independent, family-owned shop offering good opportunities for those wanting to join the auto repair industry.
At CDP Diesel & Auto, we expect the best from our auto technicians and other staff members. We want our employees to keep up with education, new technology and their certifications.
We believe that if we keep our employees happy, they’ll keep our customers happy. That’s why we do our best to provide the best working environment. So, if you’re ready to join the industry and want to help customers with their vehicle problems, join our team.
Benefits Our Employees Enjoy
Our employees enjoy various benefits and perks, including:
No-weekend work
Four-day work week (we’re off on Fridays)
Brand new three-bay shop
Up-to-date equipment
State-of-the-art OEM diagnostic equipment
Mitchell, Identifix, factory direct service info
Two weeks of PTO after the first 3 or 5 years
Pay our wholesale cost on parts for personal use
Paid training
NAPA management/office course for new office staff (paid by us).
Competitive pay
Office Staff
As a customer service agent, you are often the go-to person who ensures customers have a seamless experience when bringing their vehicles in for maintenance and repair. Additional responsibilities may include:
- Greet customers in a warm and professional manner
- Listen to customer inquiries and needs
- Provide helpful information to the customer
- Schedule appointments for vehicle maintenance and repair
- Work with the service team to ensure you give the customer the correct information for the completion of repairs
- Keep customers informed of the status of their vehicle repairs
- Provide cost estimates for parts and labour
- Upsell additional services and repairs
- Address customer complaints
- Maintain detailed records of customer appointments, service history, and other interactions
- Process customer payments
- Keep up with trends in the automotive industry
- Filing, data entry, and inventory management
- Contribute to keeping the office and shop clean
You must have a valid and clean driver’s license, experience in customer service, communication skills, a basic knowledge of vehicles, vehicle repair and maintenance, and problem-solving skills.
You should also have computer skills, the ability to understand our customers’ needs, handle a fast-paced environment, and excellent time-management skills. You will be required to take a NAPA Management / Office course that we pay for.
You can deposit your resume below or contact us at (519) 418-3344.
