Assistant Manager – Private Physiotherapy Clinic (NW Calgary)
Experienced Front Desk Lead / Clinic Coordinator Ready for the Next Step?
We’re hiring an experienced Assistant Manager and driven to join our fast-paced private physiotherapy clinic in NW Calgary.
This role is ideal for someone who has previously worked in a private physiotherapy or rehabilitation clinic and is ready to step into (or further develop) a leadership position. You understand the pace, expectations, and patient care standards of a private clinic environment—and you’re excited to help elevate both the patient experience and clinic operations. This is not an entry-level role. We’re looking for someone can contribute to the team and elevate patient experience.
If you naturally take ownership, lead by example, and know how to keep a clinic running smoothly, this role is for you.
At Radiant, patient care comes first. We’re looking for someone who leads by example, takes initiative, and brings forward-thinking ideas to improve efficiency, team performance, and overall client satisfaction.
Why This Role Stands Out:
- Leadership opportunity in a growing clinic
- High-impact role with autonomy and responsibility
- Supportive, team-focused environment
- Clear growth potential
Schedule:
- Monday–Friday: 1 PM-9 PM
- 1 Saturday/month
Key Responsibilities:
- Lead front desk operations and daily clinic flow
- Support patient care coordinators
- Maintain accurate reporting, call logs, and data entry
- Deliver an exceptional patient experience from first contact to follow-up
- Manage scheduling for efficiency and full caseloads
- Handle insurance verification, billing coordination, and patient onboarding
- Support patients in committing to care plans
- Guide team members and support day-to-day operations
- Positive leadership (providing team support, lead by example and motivation)
- Maintain organization, reporting, and clinic standards
Qualifications & Skills:
- Friendly, confident, and professional presence
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Leadership mindset with a willingness to take ownership
- Have experience in a private physiotherapy or similar clinic (min 2 years)
- Have taken initiative or held lead/ senior admin responsibilities
- Are confident managing a busy front desk independently
- Understand insurance + patient billing workflows
- Ability to guide, support, and motivate team members
- Are organized, fast, and solution-oriented
- Show up early to shift, reliable, and ready to lead
- Have a positive mindset and outlook
- Want a long-term role with growth
- Want to make an impact
Assets:
- MOA certification or similar
- Experience with EMR systems (practice perfect)
- Able to start immediately
At Radiant, we prioritize patient care and team culture. Our motto: “Love where you work.”
To Apply:
Submit your resume + cover letter addressed to Maria Tawadros. Include:
- 3 reasons you’re a strong fit
- Code (top left of cover letter): AM-RADMAY26
Important:
- Apply via Indeed with a cover letter
- Do not call the clinic as this holds our phones.
Only shortlisted candidates will be contacted.
Job Types: Full-time, Permanent
Pay: $21.00-$26.00 per hour
Benefits:
Application question(s):
- Are you able to work the hours listed in the ad (M-F 1-9pm)?
Experience:
- front desk: 2 years (required)
Location:
- Calgary, AB T3K 2P2 (required)
Work Location: In person
