ROLE – 5 non-negotiables
- Work to retain, grow and engage the membership
- Help implement communications and membership plan
- Run successful events
- Help maintain and increase association revenue
- We’re looking for a natural people-person who loves talking to people, handles tough situations smoothly, and connects with others quickly
Responsibilities:
Social Media and Communications
- Execute a results-driven social media strategy in collaboration with the Director of Membership and Communications
- Develop and curate engaging content for social media platforms including member spotlights
- Assist in the creation and editing of written, video, and photo content.
- Attend all LHBA events as required and produce live social media content.
- Maintain unified brand voice across different social media channels.
- Collaborate with the Director of Membership and Communications to create a social media calendar.
- Monitor social media channels for industry trends.
- Interact with users and respond professionally to social media messages, inquiries, and comments.
- Review analytics and create reports on key metrics to identify where marketing budget is most effectively utilized
- Assist in the development and management of social media marketing
- Support the Director of Membership and Communications in the execution of the membership strategy
- Support the Director of Membership and Communications in the production and distribution of LHBA’s semi-annual Signature magazine
- Website and CRM support: Ongoing review of new website and CRM to make sure information is correct, support new membership applications and intake, update builder map, data entry as required.
Events and Membership Support
- This is a member-facing role that requires comfort and confidence in greeting, interacting, and communicating with members on a regular basis in-person, over the phone, on social media and through email.
- Plan and coordinate LHBA monthly events: room layout, equipment, seating, scripting, prep with MC, sourcing of entertainment, photographer, presenters, display, recognition of volunteers and sponsors etc. Ensures recognition of all sponsors and volunteers are carried out appropriately to LHBA professional standards
- Responsible for logistics for all monthly member events including: name tag preparation, registration lists, and having all signage ready
- Support all LHBA committees where required
- Work with the Director of Membership and Communication to establish a new member process
- Work with Administrative and Accounting Coordinator and the Director of Membership and Communications on annual membership renewal campaign and efforts to retain members
- Support the Director of Membership and Communications in the management of the membership committee
- Collaborate with the Director of Membership and Communications on membership drive events in surrounding communities
- Support the Director of Membership and Communications and partner event company for LHBA’s two annual gala events
- Support in the preparation and execution of annual events including LHBA’s Parade of Renovations, golf tournament, soccer tournament, curling tournament, and pickleball tournament
This is a small team that requires a willingness to take other tasks as needed to support the team.
Experience/Qualifications/Skills:
- Comfortable with major social media platforms and social media management tools including paid digital advertising
- Experience or willingness to learn video and photo editing tools, and digital media formats
- Experience or willingness to learn Canva and WordPress
- Comfortable with Google tools including: Gmail, Drive, Docs, and Sheets
- Strong time management skills with the ability to multitask
- Detail-oriented approach with ability to work under pressure to meet deadlines
- Having your own vehicle is an asset for this role, providing you with convenient, independent travel to the various sites in the city we host events.
Pay: From $40,000.00 per year
Benefits:
- Mileage reimbursement
- On-site parking
Work Location: In person
