What is the opportunity?
The Enterprise Change Management Transformation & Strategy team is seeking an SRE automation engineer who has experience working across the full stack, building automation solutions that enable positive user experiences and measurable business growth by streamlining IT Change Management processes and proactively takes actions to optimize operations.
This individual will leverage automation-driven control monitoring and control assurances for ITIL technologies including ServiceNow, Tableau, and home-grown application development. You will have the tools and resources needed to achieve extraordinary results that render a significant impact extending beyond the boundaries of traditional SRE roles. If you are a strong technical professional with proven experience evaluating industry best-of-class technical approaches—we have a spot for you on our team.
What will you do?
· Automate processes with Python, Java Script (or equivalent languages) and SQL, identify opportunities for efficiency gains, and enable continuous integration.
· Maintain and improve upon existing automation applications and enacting new automation initiatives that increase the efficiency of the change management team.
· Create and maintain ML and generative AI Models.
· Design and maintain PostgreSQL DB and ElasticSearch DB for data storage, reporting and auditing purpose.
· Collect and document users' requirements and develop logical specifications. Research, evaluate and synthesize technical information to design, develop and test application.
· Develop new features in support of rapidly emerging business and project requirements.
· Ensure application performance, uptime, and scale, and maintain high standards for code quality and application design.
· Maintain TSS compliance for all environments including sub systems (such as DBaaS instances and micro services) and ensure vulnerabilities are resolved.
· Support and lead the implementation of automation use cases and provide support for SRE processes and standards.
· Participate in meetings and training sessions to review and understand new technology and service deployments.
What do you need to succeed? Must Have:
· Coding experience in Python, JavaScript, SQL and NoSQL database programming languages.
· Ability to analyze data using Python libraries like numpy, pandas, and scikit-learn.
· Experience with working with OCP4 and docker configurations.
· Experience creating and maintaining Tableau dashboards.
· Experience developing, testing, and troubleshooting automation scripts using REST APIs
· Experience working with DevOps CI/CD pipelines (GitHub Actions, Helios) and associated security protocols.
· Ability to create a seamless and intuitive User Interface.
· Excellent interpersonal and communication skills (written and verbal), time management and prioritization skills.
· Experience of code review, creating test plans, test cases and testing scripts with peers.
· Experience with architecture/process workflow analysis and design.
Nice-to-Have:
· Familiarity with google Apigee
· Familiarity with monitoring tools like ELK stack.
· Familiarity with ITSM.
· Experience with SRE (Site reliability Engineering) Tools such as PagerDuty.
· Familiarity with ServiceNow and its development environment.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
· A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation.
· Leaders who support your development through coaching and managing opportunities
· Opportunities to work with the best in the field.
· Ability to make a difference and lasting impact.
· Work in a dynamic, collaborative, progressive, and high-performing team
· A world-class training program in financial services
· Flexible work/life balance options
Job Skills
Automation Technology, Communication, Continuous Delivery, Critical Thinking, Decision Making, DevOps, OCP, Tableau, Git, Group Problem Solving, Information Technology Security, IT Troubleshooting, Long Term Planning, Python (Programming Language), RESTful APIs, Technical Support, Test Case Design, Use Cases
Job Type: Fixed term contract
Contract length: 12 months
Pay: $70.00-$90.00 per hour
Expected hours: 37.5 per week
Work Location: Hybrid remote in Toronto, ON (M5X)
