Position: Aging In Place Coordinator
Position Type: Full Time Unionized position (35 Hours/ Week: Monday to Friday).
Language: Bilingualism (French and English) preferred.
Reports to: Program Manager
Vacancy: Existing Vacancy
Job Summary:
The Aging in Place (AIP) Coordinator is responsible for assessing, coordinating and implementing holistic support services to meet the needs of elderly clients. This includes coordinating housing supports and low-barrier clinical services that foster a safe supportive environment for clients with a focus on aging in place. The AIP Coordinator will act as a subject matter expert and will work closely with a multidisciplinary team to ensure appropriate supports are provided to elderly clients.
RESPONSIBILITIES
Responsibilities for this position include but are not limited to:
Clinical Support
- Establish a supportive, respectful relationship with elderly clients/ tenants
- Facilitate access, refer or integrate clients/ tenants to onsite supports, community supports or other community services for at risk seniors
- Support elderly clients/ tenants in general domains of life: basic needs, physical and mental health, housing, financial, social, spiritual, legal, educational and vocational
- Provide crisis intervention, supportive counselling and mediation when necessary
- Develop appropriate timely response mechanisms to address support needs and follow up to ensure service standards are met
- Plan develop and implement groups, programs, special events and services tailored to elderly clients
- Adapt group delivery to meet clients at varying stages of readiness and participation
- Participate in team meetings and case consultations as required
- Maintain open communication with the multidisciplinary team, share knowledge and advocate to ensure elderly clients' needs are met
- Maintain confidentiality, professional boundaries and provide service in accordance with applicable laws, regulations and agency policies
- Provide referrals and collaborate with internal teams and external providers
Housing Support
- Support the facilitation of access to affordable housing opportunities for seniors with behavioural addictions, substance use health and mental health challenges
- Provide clinical assessment of age-related housing needs and determine preliminary suitability for housing
- Support the Housing Coordinator in eviction prevention and actions with the Landlord and Tenant Board
- Cooperate with the maintenance team with respect to maintenance issues as they affect tenants’ occupancy of their housing
- Accompany maintenance team on property inspections and assist senior tenants with the necessary follow up
- Cooperate with finance and administrative staff to ensure accurate processing and documentation of applications, tenancies and rents.
Documentation and Reporting
- Maintain accurate, timely, confidential and ethical clinical records for each client in Salus’ client management software (EMHware) in accordance with agency policies and regulatory requirements
- Participate in program evaluation and reporting on outcomes for client
Training and Development
- Stay informed of the latest research and best practices in the fields of gerontology, mental health and substance use health
- Share knowledge on aging-in-place with colleagues and members of the multidisciplinary team
- Participate in regular supervision and ongoing professional development activities
QUALIFICATIONS
- Bachelor’s degree in Social Work, Gerontology or a related disciplines
- A minimum of three (3) years of experience working with seniors experiencing mental health, substance use health or behavioural addictions
- A minimum of one (1) year of experience in supportive housing, or community mental health supports related to seniors is required
- Valid drivers license and access to a reliable vehicle
KNOWLEDGE
- Knowledge of computer software applications such as Microsoft 365 (Word, Excel, PowerPoint, Outlook, SharePoint, and client management software such as EMHware).
- Knowledge of mental health, substance use health and treatment modalities.
- Ability to interpret and apply residential tenancy legislation
- Knowledge of community resources for individuals living with mental health, substance use health and homelessness including those specific to senior population
- Knowledge of group dynamics theory and practice.
- Training in CPR, NVCI ASIST, Psychiatric Rehabilitation, Concurrent Disorders, ASL and LSQ are assets
- Knowledge of suicide prevention and intervention
SKILLS
- Excellent communication, documentation, and interpersonal skills.
- Excellent ability to build rapport with marginalized individuals.
- Strong problem-solving skills.
- Strong organizing and time management skills.
- Ability to promote agency values.
- Ability to de-escalate and resolve conflict or crises.
- Ability to take initiative and prioritize tasks.
- Healthy personal and professional boundaries.
- Ability to work independently.
- Ability to work effectively with clients and multidisciplinary teams
Pre-Hiring Requirement
- Academic certificates
- Criminal reference check (Vulnerable Sector Screening)
- Eligible to work in Canada.
- Proof that the successful candidate has received both doses of a Health Canada approved COVID 19 vaccine at least 14 days before the first day of work, subject always to Ottawa Salus’ duty to accommodate under the Ontario Human Rights Code.
Why Work at Ottawa Salus?
Salus has a proven record of accomplishment of supporting clients and tenants with serious and persistent mental illness in the Ottawa area. The value of the work we provide to our clients and tenants is changing lives. The pride felt by our staff makes working here a fulfilling experience.
We offer all these and many more including:
- generous Health benefits and pension plan (HOOPP)
- compressed work week
- paid vacation days
- a friendly team who create a great work environment
While we thank all applicants for their interest, only those selected for an interview will be contacted.
Ottawa Salus is an equal opportunity employer and values diversity in its workforce. Do not hesitate to contact us if you require alternative arrangements to submit your application. Candidates requiring accommodation during the interview process should advise in advance.
