Community Engagement Representative – Senior Living Community
CAN-DER Properties LTD (a division of CAN-DER Group), Sherwood Park, AB
Company Overview
Our organization is a dynamic and growing property management company specializing in professionally managed 55+ active adult communities. Currently operating four residential communities, with a fifth building soon joining our portfolio, we are proud to provide independent living environments designed for active seniors who value connection, lifestyle, and community.
Unlike traditional seniors care or assisted living facilities, our communities are designed for independent living and do not provide home care or medical services. Instead, we focus on creating vibrant, welcoming communities where residents can maintain their independence while enjoying meaningful social engagement, wellness-focused living, and strong neighbourly relationships.
At the heart of our approach is a commitment to fostering community, wellbeing, and active lifestyles. Through resident programming, community events, responsive service, and thoughtfully managed properties, we create spaces where residents feel supported, connected, and proud to call home.
Our dedicated team provides seven-day operational coverage with a strong emphasis on exceptional customer service, proactive building management, and responsive maintenance. We believe thriving communities are built through communication, professionalism, respect, and genuine resident relationships. As we continue to grow, we remain focused on delivering positive living experiences that promote independence, encourage social connection, and support healthy, active living for today’s seniors.
Position Summary
The Community Engagement Representative is responsible for fostering a vibrant, welcoming, and connected community environment through wellness programming, resident engagement, volunteer coordination, and effective communication initiatives. This role supports residents by coordinating activities, facilitating clubs and committees, encouraging participation, and serving as a key liaison between residents, volunteers, facilitators, and management.
Key Responsibilities
Wellness & Lifestyle Programs
- Plan, organize, and coordinate wellness, recreational, educational, and lifestyle activities for residents.
- Coordinate facilitators, instructors, presenters, and resident-led clubs.
- Arrange lifelong learning presentations, workshops, and special events.
- Develop partnerships and outreach opportunities with community organizations and service providers.
- Promote resident participation and community involvement through engaging programming.
Community Engagement
- Serve as liaison and support resource for resident clubs, groups, and committees.
- Encourage resident leadership, inclusion, and community participation.
- Prepare and distribute newsletters, calendars, and community updates.
- Support resident advocacy initiatives and help address community concerns in a professional and compassionate manner.
- Foster a positive and welcoming community atmosphere.
Communications & Feedback
- Gather resident feedback and ensure appropriate follow-up and resolution.
- Support and coordinate Resident Advisory Committee meetings and initiatives.
- Create communication materials including newsletters, posters, event notices, and calendars.
- Assist in resolving conflicts among clubs, groups, or participants through respectful communication and problem-solving.
- Maintain clear and effective communication with residents, staff, volunteers, and community partners.
Volunteer Coordination
- Recruit, onboard, orient, train, schedule, and support volunteers.
- Maintain volunteer records, schedules, and participation tracking.
- Evaluate volunteer programs and identify opportunities for growth and improvement.
- Recognize and encourage volunteer contributions to the community.
Qualifications
- Excellent interpersonal, communication, and organizational skills.
- Strong conflict resolution and customer service abilities.
- Experience coordinating events, volunteers, or community programs is preferred.
- Ability to work collaboratively with residents, staff, volunteers, and community partners.
- Proficient with newsletters, calendars, and basic administrative software.
- Passion for community building and resident engagement.
Working Conditions
- Combination of office, event, and community-based work.
- Some evening or weekend availability may be required for events and activities.
- Ability to move throughout the community and assist with event setup as needed.
Pay: $22.00-$27.00 per hour
Work Location: In person
