The Intermediate Claims Adjuster, Physical Damage is responsible for handling of automobile, long haul trucking, motorcycle, and recreational vehicle physical damage claims. The claims are of moderate complexity. The successful candidate will have a dynamic personality and the ability to excel in a high performance environment. The Intermediate Claims Adjuster, Physical Damage ensures claims are properly investigated, evaluated, and resolved in a timely manner.
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Investigate, evaluate, negotiate personal/commercial lines claims of moderate to complex
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Manage challenging coverage claims with tact and professionalism
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Timely, accurate reserving in line with Corporate protocols and guidelines
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Maintain control over expenses through pro-active handling techniques
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Direct vendor partners as necessary
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Obtain approval from Manager on claims above authority
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Manage claims in litigation, participate in mediations, pre-trials and settlement conferences
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Perform other tasks and duties as assigned by the Unit Manager
Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.
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Minimum of 3-5 years experience handling casualty claims or related experience
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CIP or working towards designation
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Active provincial licensing is required
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Completed post-secondary education or equivalent experience
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Strong organizational; decision making and problem solving skillset
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Ability to understand insurance contracts in various jurisdictions
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Knowledge of principles and practices of claims settlement, policy wording, fraud investigations and coverage issues
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Fluent in English and French would be an asset
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Excellent communication skills, both written and verbal
Internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.
We may use AI tools to help us through the recruitment process.
