Position: Account Manager – Sales
Location: Calgary, AB
Job Type: Full-time, Permanent
Schedule: Monday to Friday; occasional weekends or evening networking events as required.
About ColdFront
ColdFront is Western Canada’s go-to resource for temperature-control products and services for transport and industry. Built on more than 50 years of experience, ColdFront supports fleets and owner-operators across Western Canada.
ColdFront is the authorized dealer for Carrier Transicold in British Columbia, Alberta, and Saskatchewan. The company provides sales, parts, and service support for transport refrigeration units on trucks, trailers, and containers, along with related temperature-control solutions.
ColdFront also supports Auxiliary Power Units (APUs), Gensets, Telematics, bunk heaters, and driver comfort solutions.
Why Join ColdFront
This role is ideal for a driven salesperson who wants to grow a territory backed by a respected brand, strong company support, and a comprehensive product offering.
- Competitive base salary plus commission.
- Comprehensive benefits and Flex Benefits.
- Company-funded Group RRSP.
- Opportunity to build a territory backed by a respected brand, strong market reputation, and comprehensive product offering.
- Supportive work environment that respects personal and family commitments.
Role Overview
As the Account Manager – Sales for ColdFront Calgary, you will focus on building and expanding the customer base for transport refrigeration units, APUs, and related products and services. This role is for a proactive salesperson who enjoys prospecting, opening new doors, and converting opportunities into long-term accounts.
You will identify target fleets, cold chain logistics companies, and commercial operators, while growing with existing customers through solution selling and consistent follow-up. You will also work closely with service, parts, and administration teams to deliver a strong customer experience and support long-term account growth.
Key Responsibilities
- Actively seek out and engage cold chain logistics companies and fleets running refrigerated units and APUs in the Alberta market.
- Prospect through cold calls, site visits, networking, referrals, and follow-up on leads.
- Build and manage a robust sales pipeline in the CRM, from lead to close.
- Prepare and present proposals and quotations for reefers, APUs, and related products and services.
- Negotiate terms and close new customer accounts, with a focus on multi-unit and repeat business opportunities.
Account Growth and Retention
- Own a portfolio of accounts as the primary point of contact, while driving additional sales and strengthening long-term customer relationships.
- Review customer fleets and service activity to identify upgrade, replacement, and add-on opportunities.
- Position ColdFront’s transport refrigeration and APU solutions as high-value options that support uptime, driver comfort, and operating efficiency.
- Coordinate with internal teams to ensure commitments made to customers are delivered as promised.
Customer Experience and Coordination
- Deliver a customer-focused experience at the front counter and through phone, email, and messaging channels.
- Coordinate service calls and appointment scheduling to help minimize customer downtime.
- Open work orders and maintain accurate customer, unit, and service information in company systems.
- Assist technicians and the service team with parts procurement, repair estimates, approvals, invoices, warranty, and maintenance contract administration.
- Collaborate with branch leadership to review sales performance and adjust plans as needed.
Administration and Reporting
- Maintain organized sales records, activity reports, and pipeline updates for management.
- Use CRM tools to track opportunities, follow-ups, and account plans.
- Perform other duties as assigned to support the Calgary branch and broader ColdFront team.
Qualifications
- 3+ years of successful sales or business development experience, ideally in transportation, refrigeration, equipment, or related B2B solutions.
- Proven ability to prospect, build pipeline, and close new business.
- Knowledge of sales and operations processes, with the ability to work closely with service and parts teams.
- Experience with CRM systems for managing accounts, activities, and opportunities.
- Strong interpersonal, customer service, communication, negotiation, and relationship management skills.
- Strong organizational skills, time management, and adaptability in a fast-paced, field-oriented environment.
- Intermediate computer skills in Word, Excel, presentation software, and email.
- Willingness to travel within Alberta and occasionally to BC and Saskatchewan.
Apply
If this opportunity sounds like the right fit, please submit your resume today.
ColdFront welcomes all applications; however, only shortlisted candidates will be contacted. ColdFront is an equal opportunity employer.
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care
- Wellness program
Experience:
- Sales or Business Development: 3 years (required)
- Trasnport or Refrigeration Industry: 3 years (required)
Licence/Certification:
- Drivers License (required)
Willingness to travel:
Work Location: In person
