Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.
ROLE PURPOSE
The Restorative Justice Affected Parties Case Worker is a new position funded through the British Columbia Civil Forfeiture Grant Program. It will significantly expand the program’s capacity with a specific focus on supporting affected parties and their supporters throughout the restorative justice process. This role will support the Restorative Justice Team in programmatic operations, predominantly case management of affected parties involved. This is a dedicated role centered on enhancing support for those affected by crime, which includes leading intake assessments, working as mentor on cases, and creating individualized case plans. Under the direction and supervision of the Program Manager, the Affected Parties Case Worker will work with individuals who have been harmed to build restorative processes around their needs and prepare them for restorative circles and other healing processes. This position will also participate in the screening, training, and coordination of volunteers.
In this program, we use "affected party" in place of "victim," and "responsible party" in place of "offender.”
REPORTING AND WORKING RELATIONSHIPS
- Reports and is accountable to the Program Coordinator or their designate
- Liaises with staff and volunteers of community and government agencies as required
- Liaises with the staff of Connective as necessary
HOURS:
20 hours per week, Monday-Friday flexible hours
Please note: This is a temporary position to be filled until the return of the incumbent, June 30th, 2027.
KEY ACCOUNTABILITIES
- Conduct intake assessments with affected parties to determine program suitability, identify client needs, and explore potential outcomes.
- Participate in team case management debriefings; identify presenting issues, support challenging files, and determine types of restorative processes to initiate, given the circumstances of the file.
- Work closely with affected parties, community contacts, and other stakeholders to ensure processes are inclusive, needs-based, and trauma-informed.
- Provide one-on-one supports to ensure victims have information, voice, and choice throughout the restorative process.
- Network with new and existing community-serving organizations and direct program participants to a wide variety of local support services and resources.
- Maintain robust records of all relevant qualitative and quantitative case information, correspondence with referral agents, and volunteer activities in Salesforce and other data collection systems.
- Ensure files are processed in a timely manner and/or in accordance with the Restorative Justice Program’s Agreement for Services with the City of Nanaimo.
- Provide updates to referring individuals and organizations on case progress on a bi-weekly basis at minimum.
- Adhere to professional guidelines with respect to client confidentiality.
- Assist the Program Coordinator and Case Worker with volunteer engagement including conducting orientations, co-facilitating monthly volunteer meetings, organizing training sessions, and monitoring volunteer/affected party relationships.
- Model professional expectations of dress, daily work habits, and interpersonal communication; representing the organization and program in the community.
- Attend appropriate staff training sessions, including programmatic staff development opportunities.
WORKING CONDITIONS
- Functions independently, while remaining a crucial member of the care team
- Adheres to Connective policies and procedures
- Is available to work flexible hours as needed, which may include some evenings/weekends, as determined by program/client needs and schedules
- Is a member of CUPE Local 1936-11
- Receives benefits and works within the working conditions as outlined in the collective agreement and personnel manual
EXPERIENCE AND SKILLS
The ideal candidate will have experience working with youth and adults in a restorative or social justice environment, particularly motivational interviewing and facilitating victim-offender dialogues and possess basic counselling skills.
- Post-secondary training: mental health certificate, degree in human services, criminology, social work, community support worker diploma or a related field and/or an equivalent combination of post-secondary education, training or experience is required.
- Good understanding the values and principles of restorative justice and sound knowledge of trauma-informed practice.
- Awareness and openness to Indigenous perspectives; respects that restorative practices must be flexible and appropriately informed in order to respond to the cultural and/or spiritual needs of individuals.
- Knowledge of and/or experience working with community services that support and assist individuals.
- Working understanding of issues and concerns of youth and adult responsible parties and affected parties.
- Keen awareness of issues facing diverse communities, including systemic barriers and issues stemming from colonialization.
- Self-awareness and ability to acknowledge one’s biases, prejudices, and triggers.
- Active listener, intuitive, collaborative, and curious in approach.
REQUIREMENTS
- Ability to successfully complete a Criminal Records Check
- Ability to successfully complete a Reference Check
- Current Emergency First Aid Certificate
(please refer to the Certificates accepted in B.C. - WorkSafeBC)
- Class 5 driver’s license/Reliable vehicle
- Successful educational verification
- Knowledge of community resources
- Personal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport clients#
Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.
WHAT WE OFFER?
- Committed Living Wage Employer
- 2022, 2023 and 2025 Canadian Nonprofit Employer of Choice Award from NEOC
- 2023 High-Performance Culture Award from Supporting Lines
- Competitive benefits package, including health, wellness, and pension plan
- Career and personal development, with the ability to grow in a diverse range of programs and departments
- Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
- Access to On-Demand Pay to withdraw earned wages before payday
- Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)
INCLUSION
At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.
For more information on Connective’s services and locations, visit our website at https://connective.ca/
