Position Title: Customer Service Representative
Location: Sudbury
Salary: $44,000 to $46,000
Company Overview
At Environmental 360 Solutions Ltd. (E360S), we don’t just manage waste, we redefine the industry. Fueled by an ambitious and innovative entrepreneurial vision and decades of leadership, we’re building a smarter, cleaner, and more sustainable future. Our team is made up of driven professionals who thrive on challenge, embrace technology, and never stop learning. If you’re looking to do work that matters, where your ideas are valued, your growth is supported, and your impact is real, you’ve come to the right place.
Job Summary:
We are looking for a Customer Service Representative based out of our Lively office to help us service our customer base across Northern Ontario. Experience in the commercial and construction industry would be considered an asset.
Roles & Responsibilities
Representative will be responsible for completing Customer Service Duties as needed, including responding to inbound calls and emails from existing and potential customers, making outbound calls to existing and potential customers, assist with setting up new sites and services in company database, assist in resolving minor customer disputes, and working with the Sales, Logistics, and Operations departments to ensure a positive experience for all customers.
Desired Skills & Experience
- Previous Customer Service experience
- Strong phone presence
- Excellent verbal and written communication skills
- Strong listening skills
- Ability to multi-task, prioritize, and manage time efficiently
- Experience working with a Customer Relationship Management system would be considered an asset
- Experience with Trux software would be considered an asset
- Experience with Microsoft Office programs required
- Experience in a fast-paced office environment is essential
Compensation
- A competitive wage, based on knowledge and experience
- Room to grow within a growing company
- Benefits provided upon successful completion of probation period
- RRSP/DPSP contributions upon successful completion of probation period
This is more than a job, it’s your opportunity to be part of something bigger. At E360S, we’re setting new standards, transforming communities, and advancing the industry with every step forward. Bring your expertise, your curiosity, and your drive. Let’s build a sustainable future we can all be proud of. Apply today and discover what’s possible when purpose meets progress.
This is an active job posting for an existing vacancy. As part of our recruitment process, we may use automated or artificial intelligence–based tools in a limited way to support the initial screening and organization of applications. All hiring decisions are made by our recruitment and management teams. Due to the high volume of resumes we will only be contacting candidates that best meet the needs of the business. Thank you for your interest in E360S.
The above statements are intended to describe the general nature and level of work being performed by people assigned in this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.
#INDM
Job Type: Full-time
Pay: $44,000.00-$46,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Vision care
Ability to commute/relocate:
- Greater Sudbury, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
- How many years of experience you have with Microsoft office programs ?
- Do you have experience with Trux software ?
Experience:
- Customer service: 1 year (required)
Work Location: In person
