At Reimagined Parking, we believe great people drive great results. That’s why we prioritize our teams, champion a positive culture, and relentlessly pursue excellence.
The Parking Enforcement Officer is responsible for enforcing parking regulations within a specific site or concentrated area through continuous foot patrol. This role emphasizes visibility, customer interaction, and detailed monitoring of parking activity.
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Patrol assigned parking areas on foot to monitor for violations.
- Issue violations including improper parking, expired meters, and unauthorized use of designated spaces.
- Identify vehicles subject to towing and report accordingly.
- Accurately document violations including time, date, location, and vehicle information.
- Maintain real-time logs and reports of enforcement activity.
- Inspect assigned areas for safety hazards, cleanliness, and compliance with site standards.
- Report malfunctioning equipment, signage issues, or property damage.
- Monitor pedestrian areas to ensure safe vehicle-pedestrian interaction.
- Act as a visible, approachable presence for customer questions and support.
- Assist customers with parking-related inquiries in a professional and respectful manner.
- Escalate complex or confrontational situations to supervisors.
- Immediately report accidents, incidents, or unsafe conditions.
- Maintain consistent communication with Operations Manager or Shift Supervisor.
- Follow all safety protocols and site procedures.
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Strong attention to detail and observation skills
- Ability to work independently
- Excellent customer service and communication skills
- Strong communication and conflict-resolution skills
REQUIREMENTS:
- Must be at least 18 years of age
- Must successfully pass a background check, in accordance with company policy and applicable laws
- Must be authorized to work in the Canada and able to provide documentation verifying eligibility, as required by law
PHYSICAL DEMANDS:
- Ability to bend, reach, and stoop when placing citations or inspecting areas
- Ability to work outdoors in varying weather conditions, including heat, rain, humidity, and sun exposure
- Ability to visually assess surroundings, read license plates, and identify violations at a distance
- Ability to handle light equipment (citation devices, radios, handheld units)
WORKING CONDITIONS:
- Fully outdoor, on-foot role
- High visibility position with constant movement
- Typically confined to a single site or smaller geographic area
OTHER DUTIES:
Please note this job description is not designed to cover or contain an all‐inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice
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Employee Assistance Program (EAP): Confidential support for mental health, financial, legal advice, and more for everyone in your home
- Paid Vacation: Enjoy well-deserved time off to relax, travel, or spend time with family.
The Reimagined Parking family of nationally recognized operating companies–Impark, Lanier Parking, Republic Parking, AmeriPark, and Park One—is a leading people-driven, tech-powered parking solutions provider. Our workforce of 6,500 manages 2,500 high-density parking facilities across 275 North American cities, generating 34 million digital transactions annually.
Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination/class status protected by state/provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
United States - California applicants only:
The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.
Find out more about the Los Angeles County Fair Chance Ordinance at https://opportunity.lacounty.gov/wp-content/uploads/2024/03/FCO-FAQ-Final-Updated-with-Recommendations.pdf. Find out more about the California Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage: https://calcivilrights.ca.gov/fair-chance-act/.
