Competition No: 2026-RA1
Duration: Auxiliary
Salary:
Schedule:
Special Notes:
Last Updated: 6/1/26
The Arena Service Programs at Bill Copeland Sports Centre, Kensington Complex, and Rosemary Brown Recreation Centre are looking for individuals with strong customer service skills who are committed to working with children and families to deliver first-class skating opportunities for our community. Our staff team welcomes applications for Recreation Attendant 1 (Skate Shop & Skate Patrol) positions.
This role includes the following duties and responsibilities:
Performing a variety of duties related to arena programs and enforcing arena policies
Maintaining a fun and safe environment on the ice while patrolling/supervising public skating sessions
Providing customer service and building and maintaining relationships
Working in the skate shop to perform basic equipment maintenance/repairs and sharpen skates
Educating patrons on properly fitting equipment and maintaining/repairing helmets and skates
Performs other related work as required
The qualifications for this position include:
Up to high school graduation or an equivalent combination of training and experience
Strong skating experience. Previous experience with arena sports is preferred
Customer service experience and strong interpersonal communication skills
Strong ability to multitask and prioritize work
Previous experience with skate sharpening is an asset
High Five Training and First Aid with CPR-C Certification are assets
Other relevant information:
Selected candidates will be required to attend an on-ice assessment session
You must provide your own skates and a CSA-approved hockey or snow sports helmet
Applicants successful in the on-ice assessment will be considered for an interview
Applicants under consideration will be required to consent to a Police Information Check.
Pay Rate: $23.13 per hour + 12% in lieu of benefits (The City of Burnaby is a part of the Living Wage program; the 2025 living wage is $27.85).
Location: Bill Copeland Sports Centre, Kensington Complex, Rosemary Brown Recreation Centre
Hours of work: This is an auxiliary position, hours and shifts are based on operational requirements and do not provide guaranteed hours of work, which may include on-call shifts. Typical shifts will be from Monday through Sunday between the hours of 8:00 am to 9:00 pm.
Please apply online at www.burnaby.ca/careers by June 12, 2026.
Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview. Please contact People and Culture at 604-294-7303 if you do not receive a confirmation email within one hour of submitting your application online at www.burnaby.ca/careers. We thank all applicants for their interest; however, only those considered for an interview will be contacted.
We respectfully acknowledge that the City of Burnaby is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), səlilwətaɬ (Tsleil-Waututh), and kʷikʷəƛ̓əm Peoples (Kwikwetlem). Each Nation has distinct histories and distinct traditional territories that fully or partially encompass the city. We encourage you to learn more about the Host Nations whose ancestors have occupied and used these lands, including parts of present-day Burnaby, for thousands of years. We are grateful to be on this territory as we dedicate ourselves to creating an inclusive and diverse workforce that reflects our vibrant community and welcomes applicants of all backgrounds, genders, ages, ethnicities, abilities, sexual orientations, and life experiences.
