Thank you for your interest in joining Stryder! We are an award-winning 3PL provider, specializing in Transportation and Warehousing Services for some of the largest food, beverage, and packaging companies in the world since 1989.
We are currently seeking a full-time Customer Service/Account Manager for our Warehouse division at our office in Richmond, BC.
Duties include, but are not limited to:
- Timely and professional responses to various customer requests via phone and email.
- Use warehouse management systems (WMS) to process inbound and outbound loads, as well as for inventory reconciliation.
- If applicable, ensure all inbound & outbound orders are processed in our clients SAP systems.
- Book all inbound & outbound appointments for all outside carriers.
- Data entry for shipping and receiving loads on internal dock schedules.
- Maintain and generate reports as needed for customers and management.
- Interact, communicate, and coordinate with all team members daily, including warehouse personnel, customers, truck drivers, and employees at other Stryder offices
- General office duties such as filing, sorting, etc.
What We Require:
· At least 3 year of Customer Service or Administrative experience (in an office setting) is preferred
· Trucking, Logistics and/or Warehousing experience is a significant asset
· Excellent communication skills in English, written and verbal
· Strong multi-tasking and organizational skills
· Able to handle high volumes of data entry and incoming inquiries in a time-sensitive environment
· Able to excel in a fast-paced, team-focused workplace
· Must be well-versed in Microsoft Office applications (Excel, Outlook)
What We Offer:
· Extended Medical & Wellness Benefits Package
· Industry-Competitive Pay
· Support from an amazing team
· Opportunities for advancement - We Promote From Within!
· Monday to Friday shift
· Special performance rewards and recognition
· Friendly, collaborative atmosphere in a modern, open-concept office space
· Seasonal company events and parties
If you are interested in this career opportunity, apply in confidence to this ad with your up-to-date resume for our Recruiting Team to review. Please note that only shortlisted candidates will be contacted for an interview.
For more information about our company, we invite you to visit our website at go-stryder.com or check out our Facebook page at facebook.com/strydermotorfreightcanada
Job Types: Permanent, Full-time
Pay: $20.00-$23.00 per hour
Benefits:
- Dental care
- Extended health care
- Vision care
Ability to commute/relocate:
- Richmond, BC: reliably commute or plan to relocate before starting work (required)
Application question(s):
- How long have you worked in Customer Service?
- Do you have experience with order entry and creation using a WMS system?
- Are you 19+?
Education:
- Secondary School (preferred)
Work Location: In person
