Digby Pines Golf Resort & Spa – Digby, Nova Scotia
Part-Time | Onsite Position
Are you passionate about hospitality, guest service, and creating unforgettable first impressions? Join the team at Digby Pines Golf Resort & Spa as a Reservations Sales Agent and become the voice behind exceptional guest experiences.
At Digby Pines, every reservation is more than a booking — it’s the beginning of a memorable stay. We are looking for an energetic, detail-oriented, and guest-focused professional who thrives in a fast-paced hospitality environment and enjoys helping guests plan their perfect getaway.
As a Reservations Sales Agent, you will:
- Handle guest reservation inquiries via phone, email, and online booking platforms
- Book, modify, and manage reservations accurately and professionally
- Promote resort accommodations, spa experiences, golf packages, dining, and seasonal promotions
- Upsell room categories, resort amenities, and packages to maximize guest satisfaction and revenue
- Respond to inquiries from Expedia, Booking.com, and other OTA platforms
- Maintain accurate guest profiles and reservation details using PMS systems
- Coordinate with Front Desk, Housekeeping, Spa, Golf, and Food & Beverage teams to ensure seamless guest experiences
- Support group, corporate, and tour reservations as needed
- Deliver exceptional customer service with professionalism, warmth, and attention to detail
We’d love to meet candidates who have:
- Previous hotel, hospitality, reservations, or customer service experience
- Strong communication and interpersonal skills
- Excellent organizational skills and attention to detail
- A sales-minded and guest-focused approach
- Ability to multitask in a fast-paced environment
- Experience with hotel Property Management Systems (PMS) considered an asset
- Familiarity with ResortSuite, SkyTouch, Expedia, or Booking.com is a strong asset
- Strong computer skills including Microsoft Office
✨ Work in one of Nova Scotia’s most iconic resort destinations
✨ Supportive and collaborative team culture
✨ Opportunity to grow within the hospitality industry
✨ Dynamic work environment where no two days are the same
✨ Be part of creating memorable guest experiences every day
If you are organized, service-driven, and passionate about hospitality, we would love to hear from you.
Join Digby Pines Golf Resort & Spa and help create exceptional experiences from the very first call.
