We are seeking passionate, knowledgeable, and customer-focused Budtenders who are excited to grow within the cannabis industry! As a Budtender / Keyholder, you will play a key role in day-to-day retail operations, customer engagement, and ensuring a welcoming and compliant store environment.
Our ideal candidates are curious, community-driven, and eager to learn in a constantly evolving industry. You’ll help educate customers about cannabis products, foster relationships, and uphold both company and legislative standards for the responsible sale of cannabis.
Key Responsibilities
- Deliver an exceptional customer experience by building trust and understanding individual needs
- Provide accurate cannabis education within the boundaries of provincial and federal regulations
- Verify customer age before discussing or selling products
- Promote responsible cannabis use while guiding customers through product options
- Stay informed on current and emerging products, industry trends, and updates to the Cannabis Act
- Accurately pick, pack, and complete online and in-store orders
- Ability to lift up to 30lbs (standard deliveries on truck day)
- Verify ID and payment methods for prepaid and online transactions
- Maintain store cleanliness and assist with merchandising displays and stock organization
- Complete assigned tasks from Store Manager, Assistant Manager, or Supervisor
- Stay up to date on company policies, events, product rollouts, and training modules
- Follow all company procedures, SOPs, and compliance protocols
- Work a flexible schedule including evenings, weekends, and holidays
Qualifications
- 1–3 years of retail experience (Cannabis experience is an asset but not required)
- CannSell Certification (must be obtained before starting)
- Must pass a criminal background check
- Ability to pay close attention to detail and follow processes
- Proven ability to drive sales and deliver excellent customer service
- Strong verbal and written communication skills
- High level of personal integrity, reliability, and professionalism
- Basic knowledge of cannabis products and regulations, or a willingness to learn
- Experience using POS systems and processing cash/debit/credit transactions
If you’re passionate about cannabis, thrive in a dynamic retail environment, and want to be part of a growing team, we’d love to hear from you!
Pay: $19.00-$21.00 per hour
Benefits:
- Casual dress
- On-site parking
- Store discount
Experience:
- Customer Service: 2 years (required)
- Cannabis: 1 year (required)
Licence/Certification:
- CannSell (required)
- Recent Background Check (required)
Work Location: In person
