Job Overview
Friendly and organized Host/Hostess to join our dynamic team. You will be the first point of contact for our guests and requires excellent communication skills. Host must be able to think and quickly on their feet, make informed decisions, multi-task. Position is very physical in nature as the resturant is on two levels.
Duties
- Greet guests as they arrive, providing a warm and inviting atmosphere.
- Manage the seating chart to ensure efficient table turnover and guest satisfaction via our RESY app
- Communicate wait times clearly to guests and provide updates as necessary
- Answer phone calls with professionalism, handling inquiries and bookings effectively.
- Take Takeour orders on the phone accurately and enter into the POS system
- Maintain cleanliness and organization of the host stand and dining area.
- Provide assistance to guests as needed, ensuring all their needs are met promptly.
Requirements
- Previous experience in guest services, hospitality, or food service is preferred.
- Strong customer service skills with the ability to communicate effectively.
- Familiarity with restaurant operations and POS systems is a plus.
- Ability to work in a fast-paced environment while maintaining composure.
- A positive attitude and willingness to help both guests and team members.
- Availability to work flexible hours, including evenings and weekends.
Benefits:
- Discounted or free food
- Flexible schedule
Experience:
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
