Lead Gate Attendant (Seasonal)
The Lead Gate Attendant provides guidance, training, and group leadership to gate staff to ensure efficient and positive park operations. They support the daily functioning of the campground and day-use access points, maintain safety and cleanliness standards, and assist with administrative tasks related to park programs. The Lead Gate Attendant also plays a key role in supporting educational programming, day camps, and special events. They will help support the Communications/Program Support Assistant with administrative duties and event planning. This is a seasonal position requiring work from February to November including weekends, holidays and evenings.
Job Duties:
Provide guidance, training, mentorship and support to gate staff to ensure smooth and efficient operations.
Deliver excellent customer service, addressing visitor inquiries, and providing information about conservation areas managed by Catfish Creek Conservation Authority.
Answer telephone and email inquiries, providing accurate and helpful information to visitors and the public.
Assist with the implementation of education programming and day camps, helping facilitate activities and ensure participant safety.
Support the Communications/Program Support Assistant by covering reception, administrative duties, and program support.
Assisting with Facility Rental bookings and Group Camping bookings.
Assist with the operation of the campground Visitor Centre, day-use gate, and concession booth, including selling passes, permits, and facility rentals.
Maintain cleanliness and organization of the Visitor Centre, concession area and day-use gate.
Assist with special events and campground activities
Support the Maple Syrup Program, administration and other park programs.
Share knowledge about the park rules, safety procedures, and conservation efforts.
Ensure safety and health protocols are follows by visitors and staff.
Perform other duties as assigned to support park operation and visitor experience.
Qualifications:
Previous experience in customer service, retail, administrative support is preferred.
Experience in providing leadership and group support is an asset.
Experience with reservation and point-of-sale software is an asset.
Knowledge of basic first aid is an asset.
Reliable and flexible, with the ability to work weekends, holidays, and evenings during the seasonal period.
Strong verbal and written communication skills.
Ability to work independently and manage multiple responsibilities.
Physically capable of outdoor tasks, including grounds keeping and cleaning.
Valid MTO G2 Driver’s License.
All successful applicants must possess their own Green Patch CSA approved safety boots.
Job Types: Full-time, Seasonal
Pay: $18.35 per hour
Work Location: In person
