The Grocery Manager is responsible for the efficient and fiscally responsible operation of the department. The Manager will lead and manage staff to achieve the highest level of customer service, while adhering to all Food Safety Protocols, Standard Operating Procedures, corporate policies, Health and Safety, and other programs and initiatives. The Manager will also manage budgets, labor costs, inventory control, product presentation and merchandising. The Manager will coach, motivate and develop their team to foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and customer engagement.
Job Description
- Create a coaching and development culture for all employees, which embraces a passion for food
- Demonstrate outstanding leadership, while serving as a role model
- Manage direct reports including: selection, orientation, training and development, performance management, succession planning and compensation
- Communicate operational requirements/changes to department employees
- Manage store operations as required
- Provide superior customer service to meet customer needs
- Demonstrate exceptional product knowledge, including awareness of product changes, promotions, and seasonal trends
- Order, receive, organize, rotate, merchandise and present products and stock in accordance with company standards
- Execute winning conditions as required
- Lead the implementation of all corporate policies, initiatives, and Standard Operating Procedures and ensure the department and employees comply and use them effectively, including timely and accurate submission of all relevant documentation as required
- Responsible for ensuring that OH&S, food safety, and other regulatory requirements and procedures are implemented and maintained
- Directly responsible to ensure the department achieves all financial targets and maximizes sales and margins, including appropriate sales forecasting, variance analysis and correction, and labor cost control
- Manage the department budget
- Maintain a clean and safe working environment as per Company requirements
Job Requirements
- Ability to work independently in a fast paced environment
- Above average communication skills (oral and written)
- Full knowledge of department operations and skills
- Proficient use of Microsoft office
- Full knowledge of total store operations and skills
- Must be able to work Days, Evenings and Weekends
- Minimum 24 months of retail store experience, particularly in Grocery Department
FreshCo is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.
While all responses are appreciated only those being considered for interviews will be acknowledged.
Job Types: Full-time, Permanent
Pay: $47,500.00-$50,000.00 per year
Benefits:
- Casual dress
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
Ability to commute/relocate:
- Thornhill, ON L4J 8W1: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Grocery Store: 2 years (required)
Work Location: In person
