Create exceptional experiences in remarkable destinations
What we offer
True Key Hotels & Resorts provides competitive employment packages for its team members, including competitive wages, employee discount programs, referral bonuses, flexible hours, bonuses, health benefits, birthday and anniversary celebrations, on-the-job training, and great opportunities for advancement.
Summing it up
The Marina Attendand is responsible for delivering a high level of guest service while supporting daily operation of both marina and accommodation services. As a primary point of contact, this role ensures guests receive a positive and professional experience from arrival to departure while contributing to a safe, and well-maintained property while supporting administrative processes and collaborating with team members to ensure efficient operations.
What you'll be doing
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Deliver guest service function in a professional and courteous manner
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Process moorage and accommodation reservations accurately
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Handle all payment transactions (cash, debit, credit) in accordance with company standards
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Ensure all moorage accounts are invoiced correctly and remain current
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Verify compliance with moorage agreements, including liability insurance requirements
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Monitor docks, marina areas and parking facility for safety and order
Who you are
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Education: High school diploma or equivalent
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Previous customer service or similar experience is an asset
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Ability to work independently and as part of a team.
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Basic computer proficiency (reservation system and standard software)
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Ability to work varied shifts, including weekends and holidays
Who we are
Our mission at True Key Hotels & Resorts is to exceed expectations. We achieve this by staying true to our core values of trust, reliability, unity, and evolution. We maintain the highest ethical standards and treat all colleagues with fairness and dignity. We continuously strive to improve our services, products, and processes to meet the evolving needs and expectations of our employees, guests, and owners.
This position is only open to Canadian Citizens, Residents, or those possessing a valid Work Visa.
