About Us
Direct Health Solutions is a growing concierge medical clinic providing personalized, accessible healthcare across Alberta. Our interdisciplinary team offers care through in-clinic appointments, medical house calls, and virtual care, with a strong focus on exceptional patient experience, continuity of care, and clinical excellence.
We are currently seeking a professional, personable, and highly organized Medical Receptionist to join our team at our Crowfoot clinic. This role is ideal for someone who thrives in a holistic healthcare environment, enjoys meaningful patient interaction, and values being part of an innovative and collaborative team.
Position Overview
As the first point of contact for patients, the Medical Receptionist plays an integral role in delivering an outstanding patient experience and ensuring smooth day-to-day clinic operations. The ideal candidate is detail-oriented, adaptable, warm, and professional, with excellent communication and organizational skills.
Key Responsibilities
- Welcome and check in patients in a warm, professional, and person-centered manner
- Answer incoming phone calls and respond to patient inquiries professionally and efficiently
- Coordinate and manage appointment scheduling for in-clinic, virtual, and mobile medical services
- Process patient registrations, forms, and administrative documentation accurately
- Maintain electronic medical records and support clinic workflow coordination
- Provide general administrative and receptionist support to ensure seamless clinic operations
- Assist with clinic communications and light social media coordination, including scheduling posts, sharing clinic updates, and supporting educational content initiatives
- Collaborate closely with the interdisciplinary team members to support high-quality patient care
Qualifications & Skills
- Excellent organizational, communication, and interpersonal skills
- Strong time management skills and the ability to multitask effectively
- Professional, reliable, and adaptable in a growing healthcare environment
- Positive attitude with a strong patient-service mindset
- High school diploma or equivalent required
- Post-secondary education in Office Administration, Medical Office Assistant, or a related field is considered an asset
- Previous experience in a medical, allied health, or wellness clinic is preferred
- Experience with social media platforms (e.g., Instagram, Facebook, LinkedIn, Canva, or scheduling tools) is considered an asset
What We Offer
- Competitive compensation: $20–$24 per hour, based on experience and qualifications
- Extended health benefits
- Free on-site parking
- Opportunities for professional growth within an expanding healthcare organization
- A supportive, collaborative, and team-oriented environment
- If you are passionate about exceptional patient care and are looking to grow within an innovative healthcare setting, we would love to hear from you.
Pay: $20.00-$24.00 per hour
Benefits:
- Company events
- Dental care
- Extended health care
- On-site parking
Work Location: In person
